Camille Chavagneux

Are you passionate about digital platforms and helping users bring their creative projects to life? Do you have a keen interest in website development and online design? If you’re a tech-savvy problem solver with a flair for customer support, we want you on our team! Join us and assist millions of users worldwide in optimizing their online presence. Your responsibilities and impact as a Customer Service Specialist will be: Deliver exceptional customer service via chat, email, and phone. Troubleshoot user issues on the platform, providing clear guidance and solutions. Educate users on the platform’s tools and features to enhance their website experience. Collaborate with product and development teams to address and resolve complex technical issues. Stay updated on new platform features and updates to ensure accurate support. Collect and share user feedback to contribute to continuous platform improvements. Skills, qualifications, and interests you need to succeed in this role: You have a native level of French and a fluent level of English – this is essential. You have a strong interest in web design, online platforms, and technology. You possess excellent problem-solving abilities and attention to detail. You demonstrate outstanding communication and interpersonal skills. You are adaptable, eager to learn, and committed to continuous skill development. You thrive in an international, fast-paced environment and are a true team player. You must hold EU citizenship or a valid work permit for Portugal. What’s in it for you? Working hours: Monday to Saturday, rotating shifts from 8 AM to 8 PM. Compensation package: 900€ gross/month x 14 months + up to 150€/month performance bonus + meal vouchers of 7.23€/workday + reimbursement of some transportation costs + private health insurance and dental plan (after six months). Relocation benefits: If you live outside Portugal, reimbursement (up to 400€) of your initial flight ticket after 6 months with the company + 3 months of free accommodation provided. Career growth opportunities: Join a dynamic and innovative work environment with room for professional development. Training: Fully paid training to help you succeed and evolve in your role. Team environment: Work alongside a diverse, multicultural team in a collaborative atmosphere. Your Future Company: Founded by visionary entrepreneurs, this global company has become a leader in customer experience, with thousands of employees worldwide. Based in Lisbon, their international hub handles customer service for some of the world’s most innovative brands across various sectors. Join a company that values creativity, excellence, and the user experience, and be part of a journey that empowers users around the globe.

Job Description Are you passionate about helping others? Do you enjoy supporting people with their health and well-being? Join a leading consulting firm in the insurance sector and be part of a team that assists policyholders with their healthcare inquiries and benefits. Your responsibilities and impact as a French-speaking Advisor will be: You will handle inquiries from customers regarding their health insurance policies, ensuring they receive the support and information they need. Your tasks will include: Responding to inbound calls and written inquiries about health insurance coverage and benefits. Managing customer information related to contributions, reimbursements, and social security benefits. Handling policyholder requests for benefit adjustments, changes in coverage, or beneficiary updates. Coordinating and ensuring timely and accurate processing of customer information. Supporting customers with professional and empathetic problem-solving. Monitoring concurrent tasks to ensure efficiency and adherence to quality standards. Skills, qualifications, and interests you need to succeed in this role: Fluency in French, with a good level of English. Strong customer service skills with a focus on effective communication. Organized and proactive in resolving issues. Attention to detail and the ability to manage multiple tasks simultaneously. Interest in healthcare, benefits, and insurance. Comfortable working in a multicultural environment with team collaboration. What's in it for you? Type of contract: Unfixed term contract with stability in employment. Working hours: Full-time (40 hours/week), Monday to Friday (07:30 – 17:30). Salary conditions: Gross monthly salary and bonuses : 850€-1170€ Relocation Package included (flight and accommodation)

Are you ready to start a new adventure in Barcelona, Spain? If you're enthusiastic about marketing and sales, tech-savvy, creative, and ready to thrive in a dynamic and rapidly evolving environment, we have the ideal opportunity for you!  Your responsibilities as a Sales and Marketing Consultant (French Speaker) will be: Make outbound customer calls to promote and sell our service Create, maintain and update database of customers with complete information Consolidate existing customer base while building a new customer base. Record outbound call history and customers' responses in detail. Ensure customer follow-up all the time. Monitor competitors’ products or services and create selling strategies for our own products or services. Handle customer needs and requirements. Respond to customer inquiries and resolve. What you need to succeed in this role: Native proficiency in French and fluent English Previous sales experience Experience with CRM Strong written and oral business communication skills. Comfortable in goal driven environment and attaining goals with broader team Excellent communication and presentation skills, both written and verbal Goal oriented, self-motivated individual who is confident, competitive, tenacious and proactive Able to work independently, but within a team environment Strong business acumen with the ability to evaluate multiple business models Customer driven and focused on providing exemplary customer experience What’s in it for you? Full-time position (39 hours per week, Monday to Friday) Permanent contract Competitive salary: €22,950 gross/year Attractive sales bonus package: up to €4,050 gross/year. Hybrid working model based in Barcelona Comprehensive relocation package: Flight ticket, 1 month of accommodation, support with private health insurance Intensive 3-week introduction training and specialized sales training Continuous support and coaching for personal and professional development Great referral program Clear career path with opportunities for growth within the project Dynamic business casual setting with a highly motivated and diverse team Your Future Company: Located in Barcelona, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!  Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow

Functieomschrijving Ben je geinteresseerd in IT, en heb je een passie voor klantenondersteuning? Perform jij optimaal in een dynamische, internationale omgeving waar teamwork en innovatie centraal staan? We zijn op zoek naar een Nederlandstalige Eerste Lijn Analist, vloeiend in Spaans en Engels, om ons Global Service Desk in Spanje te versterken. In deze rol ben jij het eerste aanspreekpunt voor gebruikers in heel Europa. Je helpt bij het oplossen van IT-problemen en ondersteunt hun digitale transformatie. Als je graag wilt groeien, bijdragen, en deel wilt uitmaken van een ondersteunend team, horen we graag van je! Jouw verantwoordelijkheden en impact als Eerste Lijn Analist zullen zijn: Beantwoorden van vragen en het ondersteunen van klanten via verschillende tools: telefoon en e-mail, met dagelijks contact met onze gebruikers uit heel Europa Oplossen van IT-problemen van onze partners die zich kunnen voordoen tijdens kantoorwerk Documenteren en vastleggen van oproepen in het ticketsysteem Het doorverwijzen van problemen die niet kunnen worden opgelost naar de bevoegde teams Behouden en verbeteren van klanttevredenheid Onderhouden van communicatie met je directe teamleden en verschillende afdelingen Vaardigheden, kwalificaties en interesses die je nodig hebt om in deze rol te slagen: Je bent moedertaalspreker of vloeiend in Nederlands en hebt een gevorderd niveau van Spaans en Engels Je bent geïnteresseerd in het leren over IT Je hebt een positieve, proactieve houding en houdt van probleemoplossing Je hebt logisch denkvermogen en geniet ervan anderen te helpen bij het oplossen van problemen Je hebt uitstekende communicatieve vaardigheden en een klantgerichte instelling Je werkt graag in een team Je respecteert het tijdschema en bent punctueel Wat wij jou bieden: 80% van de tijd remote werken - 4 dagen/maand op locatie Shiftrotatie: 8.00 - 17.00 uur van maandag tot vrijdag, op vrijdag een uur minder Maaltijdcheques (1100€ per jaar) na 3 maanden en privégezondheidsverzekering met Sanitas na 6 maanden Jaarsalaris van 20.535,87€ bruto/jaar Een internationale omgeving waar mensen elkaar ondersteunen en respecteren Toegang tot VIP District: kortingen op sportscholen, restaurants, autowas, enz. Carrièreontwikkeling en leiderschapsprogramma’s Gratis online taallessen (DU, FR, SP & EN) Snelle sollicitatieprocedure Volledig betaalde training Fietsenstalling Jouw Toekomstige Bedrijf: Onze klant is Europa’s toonaangevende onafhankelijke aanbieder van IT-consultancydiensten. Ze beheren Infrastructure Operations Centers en Group Service Desks in Europa, Zuid-Afrika, Azië en Amerika om ondersteuning te bieden in meer dan 30 talen. Voor hun kantoor in het centrum van Barcelona zijn ze op zoek naar nieuwe medewerkers om hun IT-helpdeskteam te versterken dat werkt aan een interessant project voor een groot luchtvaartbedrijf.

Are you passionate about IT and customer support? Do you thrive in a dynamic, international environment where teamwork and innovation are at the core? We’re looking for a Dutch-speaking First Line Analyst, fluent in Spanish and English, to join our Global Service Desk in Spain. In this role, you'll be the first point of contact for users across Europe, helping to resolve IT issues and support their digital transformation journeys. If you’re eager to grow, contribute, and be part of a supportive team, we’d love to hear from you! Your responsibilities and impact as a First Line Analyst will be: -Answering and support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe -Resolving IT issues of our partners which can occur during office work -Documentation and logging of calls on the ticketing tool -Delegation of problems which cannot be resolved to the competent teams -Maintaining and improving customer satisfaction level -Communication with your direct team members and different departments Skills, qualifications and interests you need to succeed in this role:  -You are native or fluent in Dutch and have an advanced level of Spanish and English -You are interested in learning about IT -You have a positive, can-do attitude and you like problem-solving -You have logical thinking and enjoy helping other people to solving issues -You have outstanding communication skills and customer focused mind-set -You enjoy working in a team -You respect the time schedule and are punctual What´s in it for you:  -Remote work 80% of the time - 4 days/month on-site -Shifts Rotation: 8AM - 5PM Monday-Friday, one hour less on Fridays -Ticket restaurant (1100€ per year) after 3 months and private health insurance with Sanitas after 6 months -Annual salary of 20,535.87€ gross/year -An international environment where people support and respect each other -Access to VIP District: gym discounts, restaurants, car wash, etc -Career development and leadership program opportunities -Free online language classes (GER, FRE, SPA & ENG) -Fast recruitment process -Fully paid training -Parking for bicycles Your Future Company: Our client is Europe’s leading independent provider of IT Consultancy services. They operate Infrastructure Operations Centers and Group Service Desks across Europe, South Africa, Asia and the Americas to offer support in more than 30 languages. For their office in the center of Barcelona, they are looking for new employees to reinforce their IT Helpdesk team that works in an interesting project for a major aviation company.

Do you speak German natively and have a strong desire to offer outstanding customer service? Come work with a dynamic team in Lisbon, Portugal's most vibrant city! You will be a key member of the customer service team, making sure that German-speaking clients get the greatest possible service. Lisbon, known for its rich history, stunning architecture, and lively atmosphere, offers an ideal location for both work and leisure. About the offer: work in an incredible multicultural environment and a multinational company. Work 40h/week in the office. Schedule: Monday to Friday, from 8am to 6:30pm (1h lunch break) Salary: 900€ gross / month salary + 200€ gross / monthly performance bonus Paid training with a specialized partner. Health Insurance coverage. Accommodations package (company housing). Meal allowance of 8€/day. Possibility to grow in the company.  Free Portuguese courses offered. As a customer service representative, your responsibilities and actions will be: -Addressing issues and questions from clients in a friendly and professional manner at all times. -Resolving complaints and checking in to offer assistance that is clear and timely.  -Helping clients with problems regarding online shopping and home delivery. About you: -You are a native German Speaker with a professional proficiency in English. -You have a work permit for Portugal or are a EU citizen. -Good analytical and reasoning skills. -Friendly, proactive and problem solving skills with challenging situations. -Some experience in telephone Customer Service or Call Center is a plus. About the company: Created in 1978 by two french entrepreneurs in Paris, the company is present in more than 60 countries all around the world with more than 500,000 employees

Are you ready to start a new adventure in Barcelona, Spain? If you're passionate about sales, digital products, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you! Your responsibilities as a Digital Business Developer will be: Serve as the the first point of contact for hundreds of businesses, and be responsible for proactively engaging with them to build enthusiasm while identifying and qualifying their business needs to propose adequate solutions and send them on the most appropriate Sales path. You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across EMEA. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls. What you need to succeed in this role: Native proficiency in French and fluent English A High school degree Previous sales experience (preferably B2B) Experience with CRM. Strong written and oral business communication skills. Comfortable in goal driven environment and attaining goals with broader team Goal oriented, self-motivated individual who is confident, competitive, tenacious and proactive Able to work independently, but within a team environment Customer driven and focused on providing exemplary customer experience What’s in it for you? Full-time position, from Monday to Friday, 39 hours/week. This is a Hybrid working model in Barcelona. Salary conditions: from 23.876€ gross/year up to 25.330€ gross/year Sales bonus package: from 3.407€ up to 4.470€ gross/year Great referral program Relocation package: Flight ticket. Accommodation in a nice individual studio. Support with private Health Insurance. Intense specific sales training. A permanent presence of coaches who will facilitate your personal and professional development. Established career path to grow within the sales environment. Bi-weekly, monthly or quarterly contests. Excellent work environment, great colleagues, social arrangements and personal development Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team. Your Future Company: Located in Barcelona, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!  Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow

Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Content Moderator. Classify content and have a significant impact on maintaining user safety and brand integrity while working for one of the biggest Social Media Platforms worldwide. Your responsibilities and impact working as a Content Moderation for Social Media Platform will be: Reviewing various types of content (videos, images, text, and audio) in accordance with policies. Classifying the typology of content (videos, images, text, and audio) based on established processes and policies. Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals. Ensuring user and brand safety through effective content moderation practices. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in French and a minimum B1 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Keeping up-to-date with social media trends and practices Resilience to sensitive content, demonstrating emotional maturity and professional detachment Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? ​ Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week) Monday- Sunday 9:00-21:00  Salary conditions: 850 € gross/month + 50€ language bonus + performance bonus 120 € (from 4th full month) Health insurance after 6 months  Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment

Your are interested in Social Media? Join a dynamic and international team as a Customer Service Specialist or Content Moderator for a leading social media platform. Embrace a role where every interaction shapes the digital landscape, fostering positive connections and upholding community standards. Seize this great opportunity for your next career move in beautiful Lisbon! Your responsibilities and impact as a: Customer Service Specialist: Providing the best possible answers and solutions to questions and concerns from customers of the Dutch market over the phone, via email or social media Supplying customers with the necessary information and solving any issues Following up of issues if needed Content Moderator: Validating all written content for a social media platform, confirming its accuracy and quality Having the opportunity to share your ideas, in order to improve the quality of our work Being part of a team that makes the world’s information more accessible and useful Becoming an expert in the advertisement content and giving the best advice to confirm its accuracy and quality Skills, qualifications and interests you need to succeed in this role: A native level of French and at least a B2 level of English Passion for customer service, content moderation, or technical support  Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for a long-term international career and life experience Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country What is in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week), shifts 24/7 Monday to Sunday Salary conditions: 850 € gross/month + 50€ language bonus + performance bonus 120 € (from 4th full month) Help with acquiring the NIF and SSN A relocation package of 360 euros per month for the first three months Paid professional training Fun and engaging company-wide initiatives Excellent work culture What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. Apply now and enjoy a personalized recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow

Vous êtes passionné par les médias sociaux ? Rejoignez une équipe dynamique et internationale en Modérateur de Contenu pour une plateforme de médias sociaux de premier plan. Saisissez cette excellente opportunité pour votre prochaine étape de carrière dans la magnifique ville de Lisbonne ! Vos Responsabilités et votre Impact en tant que Modérateur : Valider tout contenu pour une plateforme de médias sociaux, en confirmant son exactitude et sa qualité Faire partie d'une équipe qui rend l'information mondiale plus accessible et utile Devenir un expert en contenu publicitaire et donner les meilleurs conseils Compétences, qualifications et intérêts nécessaires pour réussir dans ce rôle : Un niveau natif de français et au moins un niveau B2 en anglais Passion la modération de contenu ou le support technique Vivre à Lisbonne ou être prêt à déménager pour une carrière internationale à long terme et une expérience de vie Avoir un permis de travail portugais valide ou une nationalité permettant de travailler dans un pays de l'UE Ce que vous y gagnez : Type de contrat : Contrat à durée indéterminée, période d'essai de 30 jours Horaires de travail : temps plein (40h/semaine), shifts 24/7 du lundi au dimanche Conditions salariales : 850 € brut/mois + prime de langue de 50€ + prime de performance de 120 € (à partir du 4ème mois complet) Un forfait de réinstallation de 360 euros par mois pour les trois premiers mois Formation professionnelle rémunérée Votre future entreprise : Votre future entreprise est un leader mondial dans le secteur des BPO. Avec 170 000 employés à travers le monde, vous ferez partie d'une équipe derrière les meilleures expériences pour plus de 750 des marques les plus importantes et numériques au monde. Les solutions innovantes, la technologie et l'expertise sont conçues pour répondre aux besoins opérationnels des clients et offrir une expérience fluide aux clients dans les moments qui comptent. Postulez maintenant et profitez d'un processus de recrutement personnalisé où la diversité n'est pas un mot à la mode mais une normalité. Obtenez des conseils et des astuces spécifiques pour votre CV et votre entretien avec l'entreprise recrutante pour augmenter vos chances de décrocher le poste. #recrutement #offredemploi #postulezmaintenant

Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Content Moderator. Classify content and have a significant impact on maintaining user safety and brand integrity while working for one of the biggest Social Media Platforms worldwide. Your responsibilities and impact working as a Content Moderation for Social Media Platform will be: Reviewing various types of content (videos, images, text, and audio) in accordance with policies. Classifying the typology of content (videos, images, text, and audio) based on established processes and policies. Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals. Ensuring user and brand safety through effective content moderation practices. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in French and a minimum B1 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Keeping up-to-date with social media trends and practices Resilience to sensitive content, demonstrating emotional maturity and professional detachment Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? ​ Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week) Monday- Sunday 9:00-21:00  Salary conditions: 850 € gross/month + 50€ language bonus + performance bonus 120 € (from 4th full month) Health insurance after 6 months  Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment

Ready to move to a city known for its café culture and have a passion for content moderation and social media? Would you be available to start working in sunny Lisbon? Then continue reading! Your responsibilities and impact working as a Content Moderator: Validating all written content for a social media platform, confirming its accuracy and quality Being part of a team that makes the world’s information more accessible and useful Becoming an expert in advertisement content and giving the best advice to confirm its accuracy and quality Following the policies and guidelines given to ensure safety and legal compliance of the content uploaded to the platform Skills, qualifications and interests you need to succeed in this role: A native level of Italian and at least a C1 level of English High school or University degree diploma Passion for content moderation in social media Knowledge of the value and impact that a good customer experience can create Working proactively at a fast pace Excitement about intercultural communication and commitment to a longer stay in Portugal  Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country What is in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week), shifts 24/7 Monday to Sunday Salary conditions: 1125 € gross/month + performance bonus 120 € from 4th full month Meal vouchers Included in health insurance plan after 6 months of contract Help with acquiring the NIF and SSN If you are relocating to Portugal, a relocation package of 360 euros per month for the first three months can be applied Paid professional training Fun and engaging company-wide initiatives Excellent work culture What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. Apply now and enjoy a personalized recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow

Vous êtes passionné par les médias sociaux ? Rejoignez une équipe dynamique et internationale en Modérateur de Contenu pour une plateforme de médias sociaux de premier plan. Saisissez cette excellente opportunité pour votre prochaine étape de carrière dans la magnifique ville de Lisbonne ! Vos Responsabilités et votre Impact en tant que Modérateur : Valider tout contenu pour une plateforme de médias sociaux, en confirmant son exactitude et sa qualité Faire partie d'une équipe qui rend l'information mondiale plus accessible et utile Devenir un expert en contenu publicitaire et donner les meilleurs conseils Compétences, qualifications et intérêts nécessaires pour réussir dans ce rôle : Un niveau natif de français et au moins un niveau B2 en anglais Passion la modération de contenu ou le support technique Vivre à Lisbonne ou être prêt à déménager pour une carrière internationale à long terme et une expérience de vie Avoir un permis de travail portugais valide ou une nationalité permettant de travailler dans un pays de l'UE Ce que vous y gagnez : Type de contrat : Contrat à durée indéterminée, période d'essai de 30 jours Horaires de travail : temps plein (40h/semaine), shifts 24/7 du lundi au dimanche Conditions salariales : 850 € brut/mois + prime de langue de 50€ + prime de performance de 120 € (à partir du 4ème mois complet) Un forfait de réinstallation de 360 euros par mois pour les trois premiers mois Formation professionnelle rémunérée Votre future entreprise : Votre future entreprise est un leader mondial dans le secteur des BPO. Avec 170 000 employés à travers le monde, vous ferez partie d'une équipe derrière les meilleures expériences pour plus de 750 des marques les plus importantes et numériques au monde. Les solutions innovantes, la technologie et l'expertise sont conçues pour répondre aux besoins opérationnels des clients et offrir une expérience fluide aux clients dans les moments qui comptent. Postulez maintenant et profitez d'un processus de recrutement personnalisé où la diversité n'est pas un mot à la mode mais une normalité. Obtenez des conseils et des astuces spécifiques pour votre CV et votre entretien avec l'entreprise recrutante pour augmenter vos chances de décrocher le poste. #recrutement #offredemploi #postulezmaintenant

Your are interested in Social Media? Join a dynamic and international team as a Customer Service Specialist or Content Moderator for a leading social media platform. Embrace a role where every interaction shapes the digital landscape, fostering positive connections and upholding community standards. Seize this great opportunity for your next career move in beautiful Lisbon! Your responsibilities and impact as a: Customer Service Specialist: Providing the best possible answers and solutions to questions and concerns from customers of the Dutch market over the phone, via email or social media Supplying customers with the necessary information and solving any issues Following up of issues if needed Content Moderator: Validating all written content for a social media platform, confirming its accuracy and quality Having the opportunity to share your ideas, in order to improve the quality of our work Being part of a team that makes the world’s information more accessible and useful Becoming an expert in the advertisement content and giving the best advice to confirm its accuracy and quality Skills, qualifications and interests you need to succeed in this role: A native level of French and at least a B2 level of English Passion for customer service, content moderation, or technical support  Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for a long-term international career and life experience Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country What is in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week), shifts 24/7 Monday to Sunday Salary conditions: 850 € gross/month + 50€ language bonus + performance bonus 120 € (from 4th full month) Help with acquiring the NIF and SSN A relocation package of 360 euros per month for the first three months Paid professional training Fun and engaging company-wide initiatives Excellent work culture What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. Apply now and enjoy a personalized recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow

Working and living in Lisbon where you can enjoy the sunny weather can now become reality. Are you also a talented communicator and possibly already have some experience in customer service? Then this is your opportunity!  Your responsibilities and impact as a Customer Service Agent  will be: Assist customers via phone, email, and chat on all their queries related to their subscription, invoicing, troubleshooting  Provide account and application support to Customers namely with regards to software functionality. Deliver a high quality of service to ensure a superior customer experience. Skills, qualifications and interests you need to succeed in this role: You are a native French speaker and have min B2 level in English You are already based in Portugal You are motivated and committed to your work Previous experience in Customer Service is a plus What’s in it for you? 6 months contract  Work from home position  Working hours: Monday to Sunday – 08:00 to 21:00 Rotational Salary package: 895€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months) Start date : as soon as possible Your Future Company: Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands. Is this project not the best fit for you? Feel free to check our other opportunities for French speakers in Portugal or send us your CV to be considered for other projects or future opportunities.

Embark on an exciting journey as a B2B customer service agent with our client, Europe's leading cloud provider. Are you interested in relocating to the beautiful capital of Portugal – Lisbon? If so, this could be the perfect opportunity for you to have the experience of a lifetime! Your responsibilities and impact as a B2B Customer Service Agent will be: Assist customers via phone, email, and chat on all their queries related to their orders, subscriptions, and invoices. Deliver a high quality of service to ensure a superior customer experience. Follow up customer queries until they are fully resolved and meet commitments within agreed deadlines. Interact with the various departments to ensure smooth processing of the customer request. Skills, qualifications and interests you need to succeed in this role: You are a native French speaker and have min B2 level in English You are looking for a job opportunity abroad You are motivated and committed to your work Previous experience in Customer Service is mandatory  What’s in it for you? 6 months contract  Working hours: Monday to Friday (7am-4pm or 8am to 5pm) A package in line with the market: 895€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months) If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 4 months within the company + 4 months of accommodation in shared flat provided by the company (rental fee to pay) Your Future Company: Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands. Is this project not the best fit for you? Feel free to check our other opportunities for French speakers in Portugal or send us your CV to be considered for other projects or future opportunities.

Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Content Moderator. Classify content and have a significant impact on maintaining user safety and brand integrity while working for one of the biggest Social Media Platforms worldwide. Your responsibilities and impact working as a Content Moderation for Social Media Platform will be: Ensuring legal compliance and safety of content uploaded to the  platform Responsiblity for the development, improvement, and maintenance of standards for the security of online communities Improving the content management strategy for short video platforms Responsiblity for coordinating with supervising departments for timely management of content that violates the policies Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in German and a minimum C1 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Keeping up-to-date with social media trends and practices Resilience to sensitive content, demonstrating emotional maturity and professional detachment Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week)  Monday –Friday 09:00 – 18:00 Salary conditions: 1.408 € gross/month + 300 € loyalty bonus every 3 months + 3.000 € signings bonus + performance bonus 120 € from 4th full month + 7€/ day meal voucher Health insurance after 6 months  Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Reimbursement of your initial flight expenses after 3 months Up to 400.00 euros for accommodation per month for 4 months (Reimbursed during 4 months)  Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities!

Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Your responsibilities and impact as a Inside Sales expert will be: Contacting new and existing clients via telephone, email, and chat Identifying new business opportunities Improve client's experience by providing support with product adoption Provide pre-and after-sales support Become an expert on advertising on the platform Manage a portfolio with responsibility for growing revenue Customer Service: be ready to help and support your clients at any time and share product knowledge Skills, qualifications and interests you need to succeed in this role: You have previous experience  in Online Sales and/or Digital Marketing (3 years) You have a native level of French and a fluent level of English (at least B2-C1) You hold a valid residency card or EU citizenship You have very good communication skills You have knowledge of MS Office and use of voicemail and electronic mail systems You have a proactive mindset with regards to identifying issues and opportunities as well as communication with clients You have strong attention to details and follow-up skills You have a drive for excellence and professionalism What's in it for you? Type of contract: a long-fixed term contract, renewable every year 30 days of probation period before signing the contract Working hours: Mon-Fri (7 AM - 5 PM) Salary conditions*, 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month Excluding accommodation: 1240€ gross/month *Compensation during training period if successful (15 days): 50% of your hourly wages (lower taxes) Private health insurance from the beginning of the contract (additionally to standard insurance) Relocation support for international candidates: Reimbursement of your initial flight expenses after 9 months, airport pick up, yearly two-way flight ticket back to your home country (within the EU). Help in paperwork, opening bank account, etc. upon your arrival. A company which fully supports you and wants to make your experience great A dynamic, open-minded and multicultural environment, including 82 different nationalities A great place to work in a brand-new building, you will work with the best facilities for a fun and comfortable environment A company working with top-notch worldwide brands, from various industries from Fashion, Online Marketing, Technologies, Food, etc. Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities: opportunity to enter a development program within 6 months to get access to other opportunities within the company: from different projects to QA, Team Lead or Supervisor roles The Company. Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities. Located in Lisbon, you will find a company which takes care of you. From your career development, language skills, accommodation to your social integration. The Lisbon experience encompasses many things. Lisbon offers all the enjoyments you would expect of a Capital, yet with half the fuss of other European capitals. Are you into neighborhood festivals or into sunset watching from the old Moorish castle? Lisbon has a lot to offer and gives the opportunity to enjoy different lifestyles. Feel free to check our other opportunities in Customer Service in Lisbon or send us your CV to be considered for other projects or future opportunities.

Do you have a passion for the travel and tourism industry? Do you like traveling when everything goes the way it should? You can have an impact on making travelers´ journeys a success. Your responsibilities and impact as Customer Service for IHG will be: Solving issues during the booking process. Giving instructions, and taking an active role in finding the right booking Following up during the vacation, providing good solutions incl. refund Being responsible for the current and expanding the clients´ network Managing good and qualified lead generation There are many areas where the excellent customer or client support is required, and this is where the company needs you Skills, qualifications, and interests you need to succeed in this role: EU citizenship or valid residency card You have fluent levels in French and English You are looking for a job opportunity abroad You are a travel addict You are motivated and committed to your work You have excellent communication and listening skills What's in it for you? Type of contract: a long-term fixed-term contract, renewable every year Working hours: full time (40h/week) on rotating shifts Mon-Sun 7AM-7PM Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month Excluding accommodation: 1240€ gross/month For international candidates: Reimbursement of your initial flight expenses after 9 months. Airport pick up. Yearly two-way flight ticket back to your home country (within the EU). Help in paperwork, opening bank account, etc. upon your arrival. Free Portuguese lessons, cooking classes, sport activities and social events organized by the company. Real career opportunities in different career paths. Is this project not the best fit for you ? Feel free to check our other opportunities in Customer Service in Lisbon. Still, send me your CV to be considered for other projects or future opportunities.

Are you interested in helping people to get the most easy and enjoyable customer experience? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them? Your responsibilities and impact as Customer Service Agent will be: Assisting customers with their requests by email, phone and live chat. Collecting and updating customer data. Providing product information to the customer (e.g. subscription, payment and technical requirements). Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner. Skills, qualifications and interests you need to succeed in this role: EU Citizenship or valid residency card Native level of French and a good level of English. Knowledge of the value and impact that a good customer experience can create. Having a strong interest in new technologies. Being an attentive listener, comfortable and skilful at communicating with people. Having a drive for excellence and professionalism. What’s in it for you? A fixed-term contract that is renewable every year. Working Hours: Full time (40h/week) and rotative shifts  Salary Conditions (*): You have 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month. Excluding accommodation: 1240€ gross/month Relocation Package for International Candidates: Reimbursement of your initial flight expenses after 9 months. Airport pick-up. Yearly two-way flight ticket back to your home country (within the EU). Help in paperwork, opening bank account, etc. upon your arrival. Extra Perks: Private health insurance after 6 months of contract which is extra to the standard insurance Free Portuguese lessons, cooking classes, sports activities and social events organized by the company. Portuguese public holidays and 22 days of paid holidays. Is this project not the best fit for you? Feel free to check our other opportunities for French speakers in Portugalor send us your CV to be considered for other projects or future opportunities.