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Content Moderation in Lisbon (French Speaker)

Job description

Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Content Moderator. Classify content and have a significant impact on maintaining user safety and brand integrity while working for one of the biggest Social Media Platforms worldwide.

Your responsibilities and impact working as a Content Moderation for Social Media Platform will be:
  • Reviewing various types of content (videos, images, text, and audio) in accordance with policies.
  • Classifying the typology of content (videos, images, text, and audio) based on established processes and policies.
  • Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals.
  • Ensuring user and brand safety through effective content moderation practices.
Skills, qualifications and interests you need to succeed in this role:
  • A native-level proficiency in French and a minimum B1 level of English
  • A valid Portuguese work permit (required)
  • Living in or willing to relocate to Lisbon for an international career and life experience
  • Keeping up-to-date with social media trends and practices
  • Resilience to sensitive content, demonstrating emotional maturity and professional detachment
  • Motivation and commitment to perform the assigned tasks effectively
  • Excitement about intercultural communication and embracing the expatriate lifestyle
What’s in it for you?
 
  • Type of contract: Unfixed term contract, 30 days probation period
  • Working hours: full time (40h/week) Monday- Sunday 9:00-21:00 
  • Salary conditions: 850 € gross/month + 50€ language bonus + performance bonus 120 € (from 4th full month)
  • Health insurance after 6 months 
  • Paid professional training
  • Employee discounts
  • Fun and engaging company-wide initiatives
  • Excellent work culture
Your Future Company:
Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

What should you expect from living in Lisbon?
  • A colorful city view and a rich cultural history
  • Pros of living in a European capital on a budget
  • Delicious Portuguese cuisine and famous cafe culture
  • Friendly people, good vibes and a happy-go-lucky urban life
  • Warm climate all year and a sunny beach life next to the Atlantic
  • A large English-speaking local community and international environment