Do you speak German natively and have a strong desire to offer outstanding customer service? Come work with a dynamic team in Lisbon, Portugal's most vibrant city! You will be a key member of the customer service team, making sure that German-speaking clients get the greatest possible service.
Lisbon, known for its rich history, stunning architecture, and lively atmosphere, offers an ideal location for both work and leisure.

About the offer:

work in an incredible multicultural environment and a multinational company.

• Work 40h/week in the office.

• Schedule: Monday to Friday, from 8am to 6:30pm (1h lunch break)

• Salary: 900€ gross / month salary + 200€ gross / monthly performance bonus

• Paid training with a specialized partner.

• Health Insurance coverage.

• Accommodations package (company housing).

• Meal allowance of 8€/day.

• Possibility to grow in the company. 

• Free Portuguese courses offered.

As a customer service representative, your responsibilities and actions will be:

-Addressing issues and questions from clients in a friendly and professional manner at all times. -Resolving complaints and checking in to offer assistance that is clear and timely. 

-Helping clients with problems regarding online shopping and home delivery.


About you:


-You are a native German Speaker with a professional proficiency in English.

-You have a work permit for Portugal or are a EU citizen.

-Good analytical and reasoning skills.

-Friendly, proactive and problem solving skills with challenging situations.

-Some experience in telephone Customer Service or Call Center is a plus.



About the company:


Created in 1978 by two french entrepreneurs in Paris, the company is present in more than 60 countries all around the world with more than 500,000 employees