Customer Service

Are you ready to start a career in Lisbon, Portugal  and join a dynamic team, taking on an exciting role as a content moderator ? Then we have the perfect opportunity for you! Ensure customer satisfaction and contribute to the growth of one of the biggest social media company world wide. Your responsibilities as Content Moderator will be: Ensuring legal compliance and safety of content uploaded to the  platform Responsiblity for the development, improvement, and maintenance of standards for the security of online communities Improving the content management strategy Responsiblity for coordinating with supervising departments for timely management of content that violates the policies Skills, qualifications and interests you need to succeed in this role: A native level proficiency in german and a minimum B2 level in English  A valid Portuguese work permit or EU citizen/ Passport (required)  Living or willing to relocate to Lisbon for an international career and life experience Motivation and commitment to perform the assigned tasks effectively Keeping up-to-date with social media trends and practices Excitement about intercultural communication  What’s in it for you? Accommodation support  Refunding of your initial flights after 3 months  Type of contract: 12 months contract, renewable  Working hours: 40h/ Week (full-time)  Monday- Sunday: Rotative shifts  Paid professional training Salary conditions: Without accommodation: 1350-1560€ gross/month; With acommodation: 980€- 1240€gross/month Private Health insurance after training Growing opportunities, Free- time activities (surfing classes, football club etc.) Working in a young and international environment Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! What should you expect from living in Lisbon?  A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous café culture Friendly people, good vibes and a happy-go-lucky urban life   Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities forGerman speakers in Portugalor send us your CV to be considered for other projects or future opportunities.

Are you passionate about beauty and cosmetics? Do you enjoy helping others and sharing your knowledge about skincare, makeup, and self-expression? Are you excited to work in a multicultural environment for an industry leader that celebrates innovation, diversity, and sustainability? If so, this is your chance to be part of something inspiring while living in the beautiful city of Lisbon, Portugal! Your Responsibilities: Assist customers with inquiries about skincare, haircare, makeup, and fragrance products. Provide support for orders, payment issues, shipping, and other product-related questions with empathy and professionalism. Offer tailored advice and recommendations to customers, ensuring they have the best experience with the brand’s products. Represent a globally recognized beauty brand by delivering excellent customer service in every interaction. We are looking for someone who: Is a native French speaker with excellent communication skills. Has a passion for beauty, cosmetics, and self-care (experience or education in the beauty industry is a plus). Enjoys connecting with people and is excited to work in a multicultural team. Is adaptable, reliable, and motivated to provide the best customer experience. Holds EU citizenship or a valid work permit for Portugal. Relocation and Accommodation: For international candidates, support is provided to ease your transition to Lisbon, including: Airport pickup. Assistance with accommodation (if needed). Access to Portuguese language courses. Opportunities to participate in social activities like water sports, trekking, and more. What’s in it for You? Competitive salary with performance-based bonuses. Relocation support, including accommodation and language courses. Health insurance from the start of your employment. Regular social events and community-building activities. Discounted meals and transportation benefits.

Are you passionate about helping others and making a difference in the healthcare sector? This position offers a unique opportunity for a French-speaking customer advisor to support individuals managing diabetes by providing expert guidance on insulin pumps and related accessories. If you enjoy problem-solving, have strong communication skills, and are interested in healthcare technology, this role may be the perfect fit for you! About the Job: As a customer advisor, your primary responsibility will be to assist customers via phone, email, and chat. You will provide technical support, product guidance, and solutions to ensure customers feel confident using their insulin pumps and related apps. You will work closely with internal teams to resolve issues and maintain high levels of customer satisfaction. What You'll Do: Provide technical assistance and product information for insulin pumps. Guide customers on connecting their insulin pumps to smartphone apps. Troubleshoot and resolve technical or product-related inquiries. Document customer interactions and issues in the CRM system. Collaborate with other teams to address complex customer concerns. Manage customer complaints in accordance with company policies. Proactively follow up to ensure customer satisfaction. Maintain and update the customer database. Relocation and Accommodation: For international candidates, support is provided to ease your transition to Lisbon, including: Airport pickup. Assistance with accommodation (if needed). Access to Portuguese language courses. Opportunities to participate in social activities like water sports, trekking, and more. What You'll Need: Fluent French and English (spoken and written). Strong communication and problem-solving skills. Empathy and a customer-focused mindset. Ability to thrive in a fast-paced and dynamic environment. What’s in it for You? Competitive salary with performance-based bonuses. Relocation support, including accommodation and language courses. Health insurance from the start of your employment. Regular social events and community-building activities. Discounted meals and transportation benefits.

You are interested in technology and know a few things about it? You want to be part of a multicultural team in a company which works alongside well-known brands? You want to work for an American multinational technology company which focuses mainly on Internet-related products and services?  What You Will Do in This Role: Respond to inbound customer requests and inquiries, accurately documenting relevant case information into the system. Ensure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and Technical Support issues via multiple communication channels (chat, email, phone, or other platforms as assigned). Collaborate with other technicians or departments to resolve customer issues or properly close help tickets. Your Qualifications: Native level of French (written and oral) and fluency in English (B2 level or above). Excellent writing and verbal communication skills, with the ability to simplify complex or technical information for non-technical users. Demonstrate patience and understanding when communicating and solving customer issues. Stay updated with the latest trends in IT and technology, showing enthusiasm for learning and applying new skills. Proactive, self-motivated, and enjoy working collaboratively in a team environment. What’s in It for You? 6 months contract with the possibility to extend  Welcome bonus of 2000€ Working hours: 40h/week, 5 days/week, Monday to Friday (rotating shifts) 8 am to 8 pm - Saturday and Sunday 8 am to 5 pm A package in line with the market: 900€ gross / month x 14 months + 90€ complexity bonus + up to 120€ / month bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months) If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay) Opportunity to be part of a challenging and fast paced environment Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment Fully paid training, professional development and career evolution

Are you a gaming enthusiast? Are you looking for a first experience abroad to develop your skills and work in a foreign country? Or are you looking for a long-term job to start your career?  What You'll Do: Consulting for the purchase of gamer-related products Assistance for customers through telephone, email, and live chat channels Offering expert technical support services; Guiding users in utilizing their products, including software installation and device synchronization Delivering efficient guidance and recommendations for purchasing products. What You'll Need EU Citizenship or valid work permit / residency card mandatory Native level of French and a C1 level of English Strong customer service orientation with previous experience in B2B support preferred. Excellent problem-solving skills and ability to work independently. Benefits: Salary Options: With free accommodation (shared flat, all bills included): €1,050 gross/month. Without accommodation: €1,250 gross/month. Relocation Support for International Applicants: Reimbursement of initial flight costs to Lisbon. Airport pick-up upon arrival. Annual return flight to your home country (within the EU). Assistance with paperwork, opening a bank account, and settling in. Additional Perks: Free Portuguese lessons to help you integrate into your new home. Access to cooking classes, sports activities, and social events organized by the company. Clear career development opportunities in various career paths.

Are you detail-oriented and passionate about quality assurance? Join our team in Lisbon as a Quality Analyst and be part of an international and dynamic work environment. As a Flemish Quality Analyst, your role will be crucial in ensuring top-tier customer service performance for one of our prestigious projects. Your Responsibilities: Monitoring and evaluating customer interactions to ensure adherence to quality standards. Providing feedback and coaching to customer service representatives to improve performance. Identifying areas of improvement and working closely with management to enhance service quality. Conducting audits and reporting insights to optimize customer satisfaction. Ensuring compliance with company policies and regulatory requirements. Skills, Qualifications & Interests: Native-level Flemish and a good command of English. Excellent analytical and problem-solving skills. Strong attention to detail and ability to evaluate conversations effectively. Experience in quality assurance or customer service is a plus. Willingness to relocate to Lisbon for an international career experience. Valid work permit for Portugal (required). What's in it for you? Contract: 12-month contract with a 30-day trial period. Salary: €1,650 gross/month x 14 months. Performance Bonus: €2,400 per year (€600 quarterly). Meal Allowance: Meal vouchers included. Health Insurance: Private health insurance from day 1. Relocation Package: Provided for candidates coming from abroad. Why Lisbon? A vibrant city with rich cultural heritage and historical landmarks. Affordable living in a European capital. Enjoy warm weather and stunning beaches all year round. A welcoming and diverse international community. Savor delicious Portuguese cuisine and world-famous coffee culture. About the Company: Founded in 2000 by two French entrepreneurs, our company has grown into a global leader in customer experience solutions. With over 75,000 multilingual employees across 50+ countries, we are committed to delivering top-notch customer support for industry-leading brands. Now, we are expanding our Lisbon hub and looking for talented professionals to join our team. Is this role not the perfect fit for you? Send your CV to jouwrecruiter@bluselection.com to be considered for other projects or future opportunities!

Are you interested in representing the worlds biggest Search-Engine?  Do you want to be part of a multicultural team in a company which works alongside well-known brands? Do you want to work for an American multinational technology company which focuses mainly on Internet-related products and services?  Do you want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Skills, qualifications and interests you need to succeed in this role: The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them! You are a native Italian speaker (this is a must!) + a good level of English  You are looking for a job opportunity abroad You are motivated and committed to your work You have no troubles with writing in Italian You are a team player and willing to work with many other nationalities Sales/ Commercial background is a plus Previous experience in Customer Service or credit recovery experience is a plus Your responsibilities and impact as a Technical Suppor Agent will be: Provide support on customers by responding to inbound requests + document relevant case information Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels Ensure excellent customer satisfaction through responding in an appropriately and friendly manner You will work in a multicultural team environment alongside a diverse team What’s in it for you? CDI - 3 months of trial period Working hours: Monday to Sunday, rotating shifts 8 am to 5 pm A package in line with the market: 1000€ gross/month (paid 14x) + 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months) If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay) Opportunity to be part of a challenging and fast paced environment Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment Fully paid training, professional development and career evolution Your Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Lisbon hub. Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

In this position, you will be a B2B Customer Support Agent for a leading payment solutions provider with the largest business technology platform serving businesses of all sizes. Our client’s operating system empowers business owners to sell anywhere, enhance efficiency, manage inventory, communicate with customers, book appointments, and more. Your responsibilities and impact as a B2B Customer Support Agent will be: Providing top-tier B2B customer support by assisting business clients with inquiries, troubleshooting issues, and offering tailored solutions. Engaging with clients to ensure timely and effective resolution of concerns while maintaining a high level of professionalism. Delivering excellent personalized service via communication channels including Phone, Email, and/or Chat. Handling a variety of support tasks. Skills, qualifications, and interests you need to succeed in this role: EU Citizenship or valid work permit / residency card mandatory Native level of French and a C1 level of English Strong customer service orientation with previous experience in B2B support preferred. Excellent problem-solving skills and ability to work independently. Ability to multitask in a fast-paced environment. Strong verbal and written communication skills. Teamwork and interpersonal skills to provide a positive customer experience. Flexibility to adapt well to change and work in a rotational shift environment. What’s in it for you? Fixed-term contract of 1 year (30-day trial period). Working hours: Monday-Sunday, rotating shifts including night shifts. Salary Package: €900 gross/month x 14 months + complexity bonuses up to €50/month. Meal vouchers: €7.23 per working day. Private health insurance + dental plan after 6 months Relocation Package for candidates outside Portugal: 12-month accommodation in a shared apartment (€280/month deducted from payslip). Flight ticket reimbursement (up to €400) after 6 months. €20 monthly transportation reimbursement. Fully paid training and opportunities for career growth. What should you expect from living in Lisbon? A vibrant city with a rich cultural history and a large international community. Affordable European capital city life. Delicious Portuguese cuisine and famous cafe culture. A friendly atmosphere with great work-life balance. Warm climate all year round, with beaches close by. Your Future Company: Founded by two French entrepreneurs in 2000, our client has grown into one of the largest global customer experience solution providers. With over 75,000 multilingual employees in 50+ countries, they partner with top brands worldwide. They are now expanding their Lisbon hub and looking for new team members to join their journey. Is this project not the best fit for you? Still, send us your CV! We have other opportunities for French speakers in Portugal, Spain or Greece, or we keep your CV for future openings.

In this position, you will be a B2B Customer Support Agent for a leading payment solutions provider with the largest business technology platform serving businesses of all sizes. Our client’s operating system empowers business owners to sell anywhere, enhance efficiency, manage inventory, communicate with customers, book appointments, and more. Your responsibilities and impact as a B2B Customer Support Agent will be: Providing top-tier B2B customer support by assisting business clients with inquiries, troubleshooting issues, and offering tailored solutions. Engaging with clients to ensure timely and effective resolution of concerns while maintaining a high level of professionalism. Delivering excellent personalized service via communication channels including Phone, Email, and/or Chat. Handling a variety of support tasks. Skills, qualifications, and interests you need to succeed in this role: EU Cititzenship or valid work permit / residency card mandatory Already located in or near Lisbon Native level of Spanish or Catalan and a C1 level of English Strong customer service orientation with previous experience in B2B support preferred. Excellent problem-solving skills and ability to work independently. Ability to multitask in a fast-paced environment. Strong verbal and written communication skills. Teamwork and interpersonal skills to provide a positive customer experience. Flexibility to adapt well to change and work in a rotational shift environment. What’s in it for you? Fixed-term contract of 1 year (30-day trial period). Working hours: Monday-Sunday, rotating shifts including night shifts. Salary Package: €870 gross/month x 14 months + complexity bonuses up to €50/month. Meal vouchers: €7.23 per working day. Private health insurance + dental plan after 6 months Relocation Package for candidates outside Portugal: 12-month accommodation in a shared apartment (€280/month deducted from payslip). Flight ticket reimbursement (up to €400) after 6 months. €20 monthly transportation reimbursement. Fully paid training and opportunities for career growth. What should you expect from living in Lisbon? A vibrant city with a rich cultural history and a large international community. Affordable European capital city life. Delicious Portuguese cuisine and famous cafe culture. A friendly atmosphere with great work-life balance. Warm climate all year round, with beaches close by. Your Future Company: Founded by two French entrepreneurs in 2000, our client has grown into one of the largest global customer experience solution providers. With over 75,000 multilingual employees in 50+ countries, they partner with top brands worldwide. They are now expanding their Lisbon hub and looking for new team members to join their journey. Is this project not the best fit for you? Still, send us your CV! We have other opportunities for Spanish speakers in Greece, or we keep your CV for future openings.

Are you passionate about sales and technology? Join a dynamic team where you will have the opportunity to help businesses grow by identifying new opportunities and providing innovative solutions. About the Role As a Business Developer Representative, you will be responsible for identifying strong sales opportunities, profiling prospective customers, understanding their needs, and driving new business through outbound campaigns. You will play a key role in engaging with potential clients, building enthusiasm, and qualifying their business needs. As part of a collaborative sales team, your goal will be to expand our customer base across the EMEA region. Responsibilities Meet and exceed key performance targets, ensuring a high level of activity daily and weekly. Manage a portfolio of assigned accounts to identify high-potential prospects, including new business and upsell opportunities. Execute outbound prospecting strategies, engaging with prospective customers via phone and email. Educate potential clients about available solutions and demonstrate how they can benefit their business. Conduct cold calling and outreach to C-level decision-makers, quickly building rapport and assessing business needs. Gather technical requirements, understand pain points, and propose suitable cloud-based solutions. Maintain and update customer information in CRM systems (Salesforce). Work towards team and individual sales goals, focusing on productivity, conversion rates, and pipeline growth. Requirements: BA/BS degree, preferably in a technical field. Native or highly proficient level of Norwegian, both spoken and written. Fluency in English, both written and spoken. Minimum 2 years of B2B sales or business development experience, particularly in outbound sales within the IT industry. Strong understanding of cloud solutions and technology trends. Ability to identify business needs and match them with relevant solutions. Strong interpersonal skills, professionalism, and integrity. Experience working in a target-driven, phone-based sales environment. Knowledge of CRM systems (Salesforce preferred). Analytical mindset, proactive attitude, and self-motivation to achieve individual and team goals. Strong time management and organizational skills. Solid IT skills, with the ability to navigate and work efficiently in a computer-based role. Benefits: Full-time position (39h per week, Monday to Friday). Location: Possibility to work in Barcelona, Spain or Athens, Greece. Salary: 27.040,00€ + up to 6.760,00€ gross/year in bonuses. Permanent contract. Relocation support provided. Ongoing coaching and professional development opportunities. Career progression within the company. Regular team-building activities and sales competitions. Work in a multicultural, dynamic, and supportive environment. If you’re looking to develop your career in sales within a thriving international environment, apply today! ????

Are you passionate about sales and technology? Join a dynamic team where you will have the opportunity to help businesses grow by identifying new opportunities and providing innovative solutions. About the Role As a Business Developer Representative, you will be responsible for identifying strong sales opportunities, profiling prospective customers, understanding their needs, and driving new business through outbound campaigns. You will play a key role in engaging with potential clients, building enthusiasm, and qualifying their business needs. As part of a collaborative sales team, your goal will be to expand our customer base across the EMEA region. Responsibilities Meet and exceed key performance targets, ensuring a high level of activity daily and weekly. Manage a portfolio of assigned accounts to identify high-potential prospects, including new business and upsell opportunities. Execute outbound prospecting strategies, engaging with prospective customers via phone and email. Educate potential clients about available solutions and demonstrate how they can benefit their business. Conduct cold calling and outreach to C-level decision-makers, quickly building rapport and assessing business needs. Gather technical requirements, understand pain points, and propose suitable cloud-based solutions. Maintain and update customer information in CRM systems (Salesforce). Work towards team and individual sales goals, focusing on productivity, conversion rates, and pipeline growth. Requirements: BA/BS degree, preferably in a technical field. Native or highly proficient level of Danish, both spoken and written. Fluency in English, both written and spoken. Minimum 2 years of B2B sales or business development experience, particularly in outbound sales within the IT industry. Strong understanding of cloud solutions and technology trends. Ability to identify business needs and match them with relevant solutions. Strong interpersonal skills, professionalism, and integrity. Experience working in a target-driven, phone-based sales environment. Knowledge of CRM systems (Salesforce preferred). Analytical mindset, proactive attitude, and self-motivation to achieve individual and team goals. Strong time management and organizational skills. Solid IT skills, with the ability to navigate and work efficiently in a computer-based role. Benefits: Full-time position (39h per week, Monday to Friday). Location: Possibility to work in Barcelona, Spain or Athens, Greece. Salary: 27.040,00€ + up to 6.760,00€ gross/year in bonuses. Permanent contract. Relocation support provided. Ongoing coaching and professional development opportunities. Career progression within the company. Regular team-building activities and sales competitions. Work in a multicultural, dynamic, and supportive environment. If you’re looking to develop your career in sales within a thriving international environment, apply today! ????

Join a dynamic team in Lisbon and provide exceptional customer service for website solutions! If you’re passionate about helping customers maximize the potential of their websites, this is the perfect opportunity for you. As a key member of our customer support team, you’ll assist users with troubleshooting, educate them on platform features, and ensure they receive the best possible service. Bring your enthusiasm for digital marketing, web design, and tech, and help shape the future of web solutions in a fast-paced, rewarding environment. Your responsibilities as Customer Service for Website Soluctions will be: Deliver outstanding customer service through chat, email, and phone support. Assist users in troubleshooting issues with the client platform, offering effective solutions and guidance. Help users understand the platform's features to maximize the potential of their websites. Collaborate with product and development teams to resolve technical challenges. Stay informed about new client features and updates to ensure accurate support. Gather and communicate user feedback to enhance the overall user experience. What you need to succeed in this role: Language skills: French proficiency C2 level and B2 English level Experience or knowledge in digital marketing and/or web design, and a strong enthusiasm for the field. Tech-affin, with the ability to quickly adapt to new software and tools. At least 1 year of experience in customer service with a strong customer-centric focus. Excellent verbal and written communication skills. Strong problem-solving abilities and patience when assisting users. Experience with website builders or content management systems is a plus. Ability to work independently  What’s in it for you? 12 months contract Working Hours: Monday to Friday – 06:00 to 22:00 (Rotative shifts) Days Off - Saturday and 1 rotational day Competative salary + meal allowances Health insurance from day one Flight reimbursment after 6 months Relocation help for international candidates: accomondation (-280€ GROSS withdraw from payslip) Your Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their X hub. Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow

Join a dynamic team in Lisbon and provide exceptional customer service for website solutions! If you’re passionate about helping customers maximize the potential of their websites, this is the perfect opportunity for you. As a key member of our customer support team, you’ll assist users with troubleshooting, educate them on platform features, and ensure they receive the best possible service. Bring your enthusiasm for digital marketing, web design, and tech, and help shape the future of web solutions in a fast-paced, rewarding environment. Your responsibilities as Customer Service for Website Soluctions will be: Deliver outstanding customer service through chat, email, and phone support. Assist users in troubleshooting issues with the client platform, offering effective solutions and guidance. Help users understand the platform's features to maximize the potential of their websites. Collaborate with product and development teams to resolve technical challenges. Stay informed about new client features and updates to ensure accurate support. Gather and communicate user feedback to enhance the overall user experience. What you need to succeed in this role: Language skills: German proficiency C2 level and B2 English level Experience or knowledge in digital marketing and/or web design, and a strong enthusiasm for the field. Tech-affin, with the ability to quickly adapt to new software and tools. At least 1 year of experience in customer service with a strong customer-centric focus. Excellent verbal and written communication skills. Strong problem-solving abilities and patience when assisting users. Experience with website builders or content management systems is a plus. Ability to work independently  What’s in it for you? 12 months contract Working Hours: Sunday to Friday – 05:00 to 20:00 (Rotative shifts) Days Off - Saturday and 1 rotational day Competative salary + meal allowances Health insurance from day one Flight reimbursment after 6 months Relocation help for international candidates: accomondation (-280€ GROSS withdraw from payslip) Your Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their X hub. Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow

Join an exciting, fast-paced team as a Customer Service agent for the French Market, where you’ll represent a global leader in coffee and ensure customers enjoy an exceptional journey from start to finish. Your responsibilities as a Customer Service agent will include: Managing inbound and outbound communications via phone, email, and chat to assist customers with their inquiries and needs. Providing solutions through First Contact Resolution to minimize escalations or follow-ups. Representing the brand with enthusiasm and in-depth knowledge of its products and services. What you’ll bring to the role: Language skills: Native-level French and a minimum B2 level in English. Strong interpersonal and communication skills with the ability to adapt to diverse customer needs. Previous experience in customer service, sales, or a similar role (preferred but not required). A proactive, detail-oriented mindset with a focus on delivering customer satisfaction. Compensation: With accommodation (shared flat with all bills included): 1,050€ gross/month. Without accommodation: 1,305€ gross/month. Reimbursement for your flight to Lisbon (after 9 months). A yearly round-trip flight to visit family and friends (within Europe). Airport pick-up upon arrival to make your transition smoother. Free Portuguese lessons (because learning a new language is always fun!). Access to social events, cooking classes, and sports activities to help you feel at home. Assistance with opening a bank account, setting up essential paperwork, and navigating your new life abroad.

Our client is a forward-thinking company that believes exceptional people create exceptional products. Since their establishment in 2010, they’ve been empowering sales and marketing teams worldwide with intuitive, powerful tools that make their work faster and easier. Today, their cloud-based software supports over 100,000 companies in 179 countries.  They are now looking for a Customer Solutions Specialist to join their Lisbon office and deliver outstanding support to Portuguese and English-speaking clients. This role involves working closely with the support team to provide timely and effective assistance while ensuring customers have a seamless experience. They are seeking someone who is passionate about helping others and thrives in a collaborative environment. What’s in it for you? A values-driven company culture that puts people first A diverse and inclusive team from over 50 countries with offices across Lisbon, Prague, New York, Berlin, and more A team-oriented atmosphere where work gets done while having fun Opportunities for professional and personal growth, including internal and external training Competitive compensation Monthly meal allowance via a meal card  Performance bonuses Shift allowance Flexible benefits (transportation, health, technology, child care, etc.) and health insurance.  A hybrid working model A permanent contract Your responsibilities will include: Responding promptly to customer inquiries via live chat, email, and phone in a friendly and efficient manner Collaborating with product management, engineering, and other teams to stay informed about the latest features and updates Troubleshooting issues, identifying root causes, and delivering effective solutions Helping turn new and existing customers into loyal advocates by delivering excellent service Working closely with other teams to ensure customer issues are resolved promptly What makes you a great fit? Fluency in English and Portuguese (spoken and written) Strong customer service skills, including active listening, responsiveness, and problem-solving abilities Excellent interpersonal and communication skills Ability to multitask and manage several customer interactions at once Basic knowledge of sales processes like lead tracking and reporting is a plus Familiarity with tools like Salesforce, Zoho, Intercom, Freshdesk, or Zendesk is an advantage Experience in a customer-facing role is preferred Why join our client’s team? This company fosters a value-driven and inclusive environment where employees are encouraged to grow personally and professionally. With offices in vibrant cities like Lisbon, Berlin, Prague, and New York, they offer a dynamic, international workspace. From flexible working arrangements to competitive benefits, this is an opportunity to join a team that genuinely cares about its employees and customers alike. If this sounds like the opportunity you’ve been waiting for, apply today to embark on an exciting career journey with our client!

If you're passionate about digital innovation and customer success, this is the role for you! Join a dynamic team in Lisbon, where your expertise will help revolutionize the way businesses connect and thrive online. As a Digital Marketing Product Integration Consultant, you’ll be at the heart of transforming how customers experience web products. Ready to take the leap and be part of something big? Let’s make it happen! Your responsibilities as Digital Marketing Product Integration Consultant will be: Communicate with advertisers and internal sales and services teams via digital channels Implementation web-based products with customers Give guidance, support, and train customers on how to use the product Deliver high-quality service to customers, exceeding client expectations and quality scoring measure What you need to succeed in this role: German Native speaker and good English (B2 level) Basic understanding of JavaScript, HTML5, and CSS/CSS3 Basic understanding of CMS platforms like WordPress/Shopify/Wix/Joomla Interest in online advertising or ad product experience Technologically capable of quickly learning customer service software applications and processing customer implementations that do not necessarily follow a standard template/process Experience working in a B2B environment Strong communication, customer service, relationship management, and support skills What’s in it for you? Contract type: a fixed-term contract for one year that can be renewed every year Working hours: Mon – Fri 8 am to 5 pm (40 hrs/week) Training: 9 weeks Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 1035€ gross/month + bonus of up to 300€ gross per month Without accommodation: 1.400€ gross/month + bonus of up to 300€ gross per month For international applicants: Reimbursement of your initial flight costs Pick up from the airport Annual return ticket to your home country (within the EU) Help with paperwork, opening a bank account, etc. upon arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Career opportunities in different career paths Your Future Company:  Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this project not the best fit for you? Feel free to check our other opportunities in Marketing in Lisbon or send us your CV to be considered for other projects or future opportunities.

Are you passionate about delivering exceptional customer service and creating positive experiences? Join a dynamic team as a Customer Expert for the French market, where you will have the opportunity to support customers, represent a global coffee brand, and elevate the customer experience throughout their journey!  Your responsibilities and impact as a Coffee Brand Support Specialist will be: Handle inbound and outbound customer interactions via voice or digital platforms, addressing their needs and inquiries. Provide a personalized and professional approach to communication, ensuring customer satisfaction Resolve customer issues efficiently through First Contact Resolution, minimizing the need for follow-ups. Skills, qualifications, and interests you need to succeed in this role: French (native level) and English (B2 level minimum)  Strong communication skills with the ability to adapt tone and approach based on customer needs. Experience in customer service, sales, or a related field is preferred. Ability to work independently while contributing to team goals. Detail-oriented, proactive, and customer-focused mindset. What’s in it for you? Salary: With free accommodation (shared flat with all bills covered): 1050€ gross/month. Without accommodation: 1305€ gross/month. We’ve got you covered: Reimbursement for your flight to Lisbon (after 9 months). Yearly round-trip ticket to visit your family and friends back home (European destinations). Airport pick-up upon arrival (because we know moving abroad can be stressful). More perks to make life fun: Free Portuguese lessons (Olá, tudo bem?). Access to cooking classes, sports activities, and social events to meet your new friends. Support with opening your bank account, setting up paperwork, and more (we’ll hold your hand through the boring stuff).

Vous souhaitez contribuer au développement d’une entreprise engagée dans l’inclusion sociale ? Une organisation en pleine expansion, spécialisée dans la livraison de produits sains et durables en entreprise, recherche un(e) Assistant(e) Commercial(e) pour intégrer son équipe, basée à Barcelone. Votre Future Compagnie:  Cette entreprise se distingue par sa mission d’intégrer des personnes en situation de handicap à chaque étape de sa chaîne de valeur, tout en proposant des solutions responsables, comme des paniers de fruits frais, des snacks équilibrés et du café livrés directement sur le lieu de travail. Actuellement présente dans plusieurs pays européens (Espagne, Portugal et France), elle s’apprête à s’étendre en Italie. Vos missions en tant qu'Assistant(e) Commercial(e):  ​ Assurer la gestion et le suivi des clients existants, en veillant à une relation client de qualité et au bon traitement des commandes. Effectuer les tâches administratives liées au support de l’équipe commerciale. Garantir un suivi efficace et réactif pour répondre aux besoins des clients.. ​ Compétences requises : ​ Français et Italien  Une expérience préalable en administration ou en service client. Familiarité avec les outils de gestion de tickets ; la maîtrise de logiciels comme HubSpot ou Odoo serait un plus. À l’aise dans les échanges téléphoniques avec les clients. Excellentes aptitudes à la communication écrite et orale. Une attention particulière aux détails et une capacité à travailler avec rigueur. ​ Pourquoi postuler?  ​ Rejoignez une organisation en forte croissance ayant un impact social concret. Travaillez avec une équipe bienveillante et dynamique. Profitez d’un environnement de travail flexible (une journée de télétravail par semaine possible). Du lundi au jeudi : 9h à 18h. Le vendredi : 8h à 14h. Accédez à des formations et des opportunités d’évolution. Fruits frais, café et snacks à disposition dans les locaux. ​

Are you looking for an exciting opportunity to work in a dynamic, international environment? Do you have a passion for helping others and solving problems? If so, this role is for you! The starting date is the 17th of February, so don't wait too long!  As a German Customer Support Agent, your primary responsibility will be to assist customers in resolving inquiries and issues while ensuring a high level of customer satisfaction. Your responsibilities and impact as a German Customer Support Agent will be: Provide high-quality customer support via phone, email, and chat. Resolve inquiries related to products, services, or accounts promptly and professionally. Build rapport with customers, understanding their needs and ensuring a positive experience. Collaborate with internal teams to address technical issues and follow up on open cases. Accurately document customer interactions and solutions in the system. Stay up-to-date on company policies, services, and tools to provide effective support. Skills, qualifications, and interests you need to succeed in this role: Fluent in German (native level) and proficient in English (B2 level or higher). Prior experience in customer service, technical support, or a similar role is a plus. Excellent communication and problem-solving skills. Ability to multitask and work in a fast-paced environment. Strong team player with the ability to work independently when required. Eligibility to work in Spain. What’s in it for you? Relocation Package: Flight Ticket up to € 200,- and € 400,- per month, for three months for your rent.  Wage of € 21.500 a year.  A bonus structure. Health Insurance. Full-time, office-based position from, 9 AM - 6 PM. Opportunity to work in a multicultural and vibrant city like Malaga. Your Future Company: This global leader in customer experience services was founded by two French entrepreneurs in 2000. With over 75,000 multilingual employees across 50+ countries, they are trusted by some of the most progressive brands worldwide. Their Malaga hub is growing, and they are looking for new talent to join their journey.

Ready to join a leading company and provide top-notch customer support from the comfort of your home? If you're fluent in Dutch, have strong communication skills, and are looking for a remote opportunity in Portugal, this is your chance to become part of a multinational team. Work remotely if you reside 100 km or more from Lisbon, or enjoy the vibrant city life if you’re closer!   Your responsibilities as a Dutch Customer Support Representative: Assisting customers via phone, email, and live chat Handling inquiries regarding products, services, or technical issues Providing accurate and timely information to customers Resolving issues by identifying the best solutions in line with company policies Maintaining high levels of customer satisfaction through excellent communication Collaborating with other departments to ensure customer issues are resolved efficiently Skills, qualifications, and interests required: Languages: Native-level Dutch speaker + good command of English (minimum B2) You need to be local in Portugal Education: High school diploma or equivalent Experience: Previous experience in customer support or related fields is a plus Personal qualities:Strong problem-solving and multitasking skills Excellent communication and interpersonal abilities Ability to work independently and stay motivated in a remote setup Residency requirements: Portuguese residence permit or EU citizenship What’s in it for you? Work setup: Remote position if you live at least 100 km from Lisbon Contract type: Fixed-term contract for one year, renewable annually Salary: A good fixed salary  A bonus structure  Career development: Real opportunities to grow within different career paths Your Future Company Join a multinational organization recognized as one of the top customer service providers globally. Whether you're working remotely or in Lisbon, you’ll be part of a diverse team of professionals representing over 80 nationalities. If this project doesn’t seem like the best fit, feel free to send us your CV for other opportunities or future openings!