Lola Roulin

Our client is passionate about delivering exceptional customer experiences and is currently seeking a Customer Service Assistant to join their dynamic team in Sant Cugat del Vallès. As part of their team, you’ll play a key role in ensuring customers feel supported and valued at every stage of their journey. What's in it for you:  6-month contract (maternity leave replacement, with the possibility of a permanent contract) Hybrid work flexibility Starting date: As soon as possible Your responsibilities and impact working as a Customer Service Assistant will be: This position involves customer file management, customer support, and order management. Some of the key tasks include: Processing and managing customer orders using the company’s ERP system. Monitoring delivery schedules and stock availability to ensure smooth operations. Advising customers on alternative products in cases of stock shortages. Handling disputes with professionalism and efficiency. Coordinating with the accounting team to oversee customer payments. Skills, qualifications, and interests you need to succeed in this role: Languages: Native-level Italian and fluent English (knowledge of French is a plus). Communication: Exceptional communication skills and a collaborative mindset. Experience: Previous experience in customer service, order processing, or a similar role is required. Technical Skills: Proficiency in Microsoft Word and Excel; familiarity with SAP is a strong advantage. Multitasking: Ability to manage multiple tasks effectively in a fast-paced environment. Your Future Company:  Our client is a leading entity in the international market for high-quality tableware and packaging solutions. Renowned for its dedication to sustainability and innovative design, the company offers a diverse array of products. With a focus on superior quality and eco-friendly practices, it serves multiple industries, including hospitality, food service, and retail.

Are you passionate about technology, online advertising, and web development? Do you have strong communication skills and a problem-solving mindset? Join our international team in Lisbon as a Web Implementation Specialist and help businesses succeed in the digital world! Your Responsibilities: Communicate with advertisers and internal sales and service teams through phone, email, chat, and video conferencing. Verify the implementation of web-based products with customers. Provide guidance, support, and training to customers on product functionality and usage. Troubleshoot and resolve technical issues related to product implementation. Deliver exceptional service to customers, exceeding client expectations and quality standards. ​ Skills and Qualifications: French native speaker with good English skills (B2 level). Basic understanding of or interest in JavaScript, HTML5, and CSS/CSS3. Basic knowledge of or willingness to learn CMS platforms like WordPress, Shopify, Wix, Joomla, or similar. Interest in or experience with online advertising or ad products. Technologically capable of quickly learning new customer service software applications and adapting to non-standard implementation processes. Experience working in a B2B environment. Excellent communication, customer service, relationship management, and support skills. ​ What’s in It for You? A fixed-term contract of one year, renewable annually. Monday to Friday, 8 am to 5 pm (40 hours/week). Comprehensive 9-week training program to set you up for success. Salary Options: With free accommodation (shared flat, all bills included): €1,050 gross/month + bonus of up to €300 gross/month. Without accommodation: €1,250 gross/month + bonus of up to €300 gross/month. Relocation Support for International Applicants: Reimbursement of initial flight costs to Lisbon. Airport pick-up upon arrival. Annual return flight to your home country (within the EU). Assistance with paperwork, opening a bank account, and settling in. Additional Perks: Free Portuguese lessons to help you integrate into your new home. Access to cooking classes, sports activities, and social events organized by the company. Clear career development opportunities in various career paths.

Love short videos, memes, and keeping up with the latest online trends? Ever find yourself saying, “I could totally do this”? Well, now is your chance to shine behind the scenes! We’re looking for a French-speaking content moderator to join our client team in sunny Lisbon! ☀️   What You’ll Be Doing: Content Detective: Review videos, images, texts, and audio to make sure everything is fun, safe, and follows the rules. Community Protector: Respond to user inquiries about reports, appeals, and other trust & safety topics (because you're the superhero they need). Guardian of User Safety: Keep the digital space safe and positive for everyone.   What We’re Looking For (aka YOU): Fluent in French (Oui oui!) and confident in English. Passionate about social media and always know the latest trends (you’re the friend who knows all the memes before they go viral). Excited for a new adventure abroad – because Lisbon is calling and you’re ready to answer! Motivated, committed, and detail-oriented (if you spot a typo, it annoys you). Have an EU passport, residency card, or work permit for Portugal   What’s in It for You (aka The Perks): A long-term contract with real career growth opportunities. Competitive salary: With free accommodation (shared flat with all bills covered): €1,040 gross/month. Without accommodation: €1,240 gross/month. We’ve got you covered: Reimbursement for your flight to Lisbon (after 9 months). Yearly round-trip ticket to visit your family and friends back home (European destinations). Airport pick-up upon arrival (because we know moving abroad can be stressful). More perks to make life fun: Free Portuguese lessons (Olá, tudo bem?). Access to cooking classes, sports activities, and social events to meet your new friends. Support with opening your bank account, setting up paperwork, and more (we’ll hold your hand through the boring stuff). Your Future Company:  Imagine working in a vibrant city like Lisbon, where the sun shines 300 days a year, and you’re part of a multicultural team of over 80 nationalities. You’ll help keep the internet fun and safe while enjoying everything this amazing city has to offer – from beautiful beaches to endless pastéis de nata. So, what are you waiting for? Your Lisbon adventure starts here! Apply now and let’s make the internet a better place together.

Are you ready to join an international company within the hotel and SaaS sector? Do you have previous experience in customer service and are looking for your next challenge? Do you speak English and Dutch fluently? If so, this is the perfect opportunity for you! Your Future Company: Our client offers a SaaS product designed to streamline hotel management for small to medium-sized independent hotels. Their system assists with payment processing, bookings, cleaning management, and various other essential tasks. Serving over 2,000 clients, their hotel management solution is tailored for establishments with up to 100 beds, helping hoteliers efficiently manage their operations and enhance guest experiences. Your responsibilities and impact working as a Client Care Advisor will be: Provide professional, personalized responses to hoteliers queries through email, phone, and online forums. Escalate complex queries to internal teams, ensuring follow-up and resolution. Collaborate with the Implementations Team to ensure a smooth onboarding transition for new clients. Address dissatisfaction with care and work towards turning unhappy clients into loyal advocates. Identify signs of potential client churn and coordinate with internal teams to prioritize and resolve issues effectively. Skills, experiences and interests you need to succeed in this role: Fluency in Dutch and English. 2+ years of experience in a service-oriented, technical, or customer support role. Technical proficiency and adaptability to work with different systems (training will be provided). Experience in the hospitality industry, particularly in front desk or reservations roles, is an advantage. What's in it for you? Freelance contract Competitive salary Free Food Fridays Mac Environment Annual Hotel Experience Equity Birthday & Christmas Vouchers Medical Aid Contribution 

Are you ready to join an international company within the hotel and SaaS sector? Do you have previous experience in customer service and are looking for your next challenge? Do you speak English and German fluently? If so, this is the perfect opportunity for you! Your Future Company: Our client offers a SaaS product designed to streamline hotel management for small to medium-sized independent hotels. Their system assists with payment processing, bookings, cleaning management, and various other essential tasks. Serving over 2,000 clients, their hotel management solution is tailored for establishments with up to 100 beds, helping hoteliers efficiently manage their operations and enhance guest experiences. Your responsibilities and impact working as a Client Care Advisor will be:  Provide professional, personalized responses to hoteliers queries through email, phone, and online forums. Escalate complex queries to internal teams, ensuring follow-up and resolution. Collaborate with the Implementations Team to ensure a smooth onboarding transition for new clients. Address dissatisfaction with care and work towards turning unhappy clients into loyal advocates. Identify signs of potential client churn and coordinate with internal teams to prioritize and resolve issues effectively. Skills, experiences and interests you need to succeed in this role: Fluency in German and English. 2+ years of experience in a service-oriented, technical, or customer support role. Technical proficiency and adaptability to work with different systems (training will be provided). Experience in the hospitality industry, particularly in front desk or reservations roles, is an advantage. What's in it for you? Freelance contract Competitive salary Free Food Fridays Mac Environment Annual Hotel Experience Equity Birthday & Christmas Vouchers Medical Aid Contribution 

Our client thrives on the belief that exceptional people create outstanding products. Since 2010, they have been equipping sales and marketing teams worldwide with powerful, user-friendly software tools designed to accelerate and simplify their workflows. With over 100,000 companies in 179 countries relying on their cloud-based solutions, they’ve become one of Estonia’s leading tech innovators. Our client is seeking a B2B Customer Care Specialist to join their dynamic Lisbon team. In this role, you’ll provide exceptional support to French-speaking clients while collaborating with various teams to ensure customer satisfaction and loyalty. If you’re passionate about problem-solving, building relationships, and being part of a global team, this role is for you. ​ Your Responsibilities in the Role of B2B Customer Care:  As a key member of the team, you’ll be responsible for: Providing first-class assistance to clients via emails, chat and phone, resolving inquiries in a timely and professional manner. Troubleshooting technical issues and delivering tailored solutions to meet customer needs. Collaborating with product, engineering, and customer success teams to stay updated on the latest features and enhancements. Guiding both new and existing customers to maximize their use of the company’s tools and services. ​ To succeed in this role, you'll need: Fluency in French and English At least 1 year of experience in customer-facing roles (e.g., customer support, sales, or account management). Strong interpersonal and communication skills, both verbal and written. The ability to multitask and manage multiple customer interactions simultaneously. Confidence in using tools like CRM platforms (Salesforce, Zoho) and helpdesk software (e.g., Zendesk, Intercom, Freshdesk). ​ Why Join the Team? This is more than a job—it’s an opportunity to grow and thrive in an empowering environment. Here’s what’s in store for you: A people-first company culture that values diversity, collaboration, and innovation. A vibrant, multicultural team representing over 50 nationalities, with offices in Lisbon, Prague, Berlin, New York, and more. Hybrid work model to support a balanced personal and professional life. Opportunities for career growth with access to internal and external training programs. A competitive salary package with amazing perks, including an annual bonus, health insurance, meal allowance, flexible benefits (e.g., transport, technology), and more. A supportive environment where your ideas are not only heard but encouraged and implemented. ​ Ready to Make an Impact? If you’re excited to join a fast-growing, customer-centric company that’s shaping the future of sales and marketing tools, apply today and take the next step in your career! Our client is an equal-opportunity employer committed to building an inclusive workplace where everyone feels valued, regardless of their background.

Join an international team in Valencia as a Sales Development Representative. This role involves managing the entire sales cycle—from market research and lead generation to closing deals and onboarding new clients. You’ll play a key role in building strong relationships with merchants, optimizing deals, and helping businesses grow while contributing to the success of a well-established global brand. Key Responsibilities Full Sales Cycle: Conduct market research, identify potential leads, outreach via cold calls, close deals, and onboard new clients during their first 3 months. Self-Driven Outreach: Generate leads independently and engage with potential clients, primarily through cold calling. Territory Focus: Manage merchant accounts in one or two cities within the DACH region (Germany, Austria, Switzerland) across various industries and business sizes. Merchant Growth: Build and nurture strong merchant relationships, re-engage former clients, and consult on optimizing deals to improve satisfaction and revenue. Problem-Solving: Act as a trusted advisor to merchants, addressing campaign-related questions and issues. Business Understanding: Develop an in-depth understanding of each merchant’s business, including services, target audiences, competitive advantages, and revenue drivers. Key Benefits: Salary package consistent of base salary + commissions Perks & Allowances: Meal vouchers and Internet allowance Private health insurance starting Day 1 Summer working hours (8 AM - 3 PM) All necessary equipment provided (laptop, headset, etc.) A fun office environment with perks like great coffee, a PlayStation, and regular team events Work Model: Hybrid (2 days in the office, includes 1 month of remote work within Europe per year) Training: Comprehensive 1-week onboarding followed by hands-on training. Monday to Friday, 9 AM - 6 PM, with flexible working hours. Contract : Permanent contract ("indefinido") ​ This is a fantastic opportunity for someone who thrives in a sales-driven, dynamic, and collaborative environment. Perfect for a proactive individual who values flexibility, growth, and being part of an international team!

Are you a driven and dynamic professional with a passion for sales and relationship building? Do you have native-level German skills and thrive in multicultural environments? If you're ready to take on a new challenge in sunny Valencia, this role is the perfect opportunity to grow your career while representing an industry-leading company. Join a motivated team and make an impact! Your Future Company:  Live and work in sunny Valencia – A vibrant city with a high quality of life! Be part of an international team – Collaborate with dynamic colleagues from around the world. Hybrid work model – Work in the heart of Valencia with flexibility to work remotely. Work-life balance – Enjoy a Monday-to-Friday schedule. 1-month remote work flexibility – Work from anywhere in Europe for up to one month per year. Shape a growing department – Contribute to a newly established and fast-evolving team.   Your Key Responsibilities: As a Business Development Representative, you will: Manage the end-to-end sales process – From lead generation to client onboarding. Conduct market research – Identify new business opportunities and key markets. Engage with potential clients – Call, qualify, and convert leads into long-term customers. Own client onboarding – Be the go-to contact for clients during their first three months. Maintain accurate CRM records – Ensure data is updated and organized. Collaborate closely with your team – Share insights, updates, and strategies to boost performance. Contribute to team success – Be an active team player, driving individual and group results.   What You Bring to the Table Language skills: Native-level German proficiency and a minimum B2 level of English. Results-driven mindset: A "sharky" attitude with a hunger for success. Dynamic personality: Energetic, proactive, and adaptable to fast-paced environments. Intercultural communication: Passion for working with diverse teams and clients. Relocation readiness: Excited to live and work in Valencia for an international career adventure. Work permit: A valid Spanish work permit is required.   Why Valencia? A cosmopolitan city blending modern vibes with rich history. Famous festivals: Experience the lively and colorful Fallas celebrations. Year-round sunshine: Enjoy warm weather and endless summer vibes. Incredible food: Savor Valencia's world-famous paella and vibrant food scene. Natural beauty: Surround yourself with stunning beaches, parks, and countryside. A growing hub for innovation and start-ups.

Are you interested in technical products and have strong communication skills? Then this job in Lisbon, Portugal, is perfect for you! Apply now and start your adventure abroad! Your Future Company: In 2000, two French entrepreneurs founded a startup that has since grown into a global brand. Their growth and solution-oriented services are recognized by the most advanced brands and leading companies they work with today. They have become one of the largest international providers of customer experience solutions, with over 75,000 multilingual employees in more than 50 countries worldwide. ​ What’s in it for you? The opportunity to work with some of the biggest brands in the industry A multicultural and international work environment Rotating shifts depending on the project Competitive salary: €1,100/month x 14 months + up to €120/month performance bonus + €135/month complexity bonus + meal vouchers worth €7.23/workday + partial reimbursement of transport costs + private health and dental insurance (after six months) Fully paid training, professional development, and career growth opportunities For international applicants: Reimbursement (up to €400) of flight costs after six months with the company Six months of accommodation in a company-provided shared apartment (rental costs apply) What does your day as a Technical Advisor look like? In this role, you will be responsible for providing excellent customer service and technical support to clients, creating exceptional value, and resolving issues to ensure consistent service quality. Your tasks include: Handling customer inquiries, complaints, and technical issues, and forwarding them to the appropriate teams Building relationships with customers and representing the company as the primary point of contact Communicating with customers via phone, email, or chat to deliver prompt solutions What you need to excel as a Technical Advisor: Native-level German + fluent English (B2 level) Strong communication skills, both written and verbal A team player, enthusiastic, and able to work independently A proven customer-oriented mindset, problem-solving abilities, and a cooperative approach

Are you a fluent German speaker with a passion for customer service? Join the dynamic team in Lisbon, where you'll assist our German-speaking customers. As a Customer Service Representative, you'll handle inquiries, provide expert advice, and resolve issues efficiently. Be part of a company that values excellence and customer satisfaction! Your responsibilities and impact working as a Customer Service will be: Managing and responding to customer requests through phone and email. Assisting customers with queries and requests. Ensuring excellent customer satisfaction by exceeding customer expectations Skills, qualifications and interests you need to succeed in this role: Native-level proficiency in German and a minimum C1 level of English Living in or willing to relocate to Lisbon for an international career and life experience Flexibility and ability to adapt to changes with a positive mindset Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Contract type: a fixed-term contract for one year that can be renewed every year Full time contract and paid training Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 1.633,89€ gross/month + bonus up to 1.267,00€ gross per quarter Without accommodation: 1.905,92€ gross/month + bonus up to 1.267,00€ gross per quarter For international applicants: Reimbursement of your initial flight costs Pick up from the airport Annual return ticket to your home country (within the EU) Help with paperwork, opening a bank account, etc. upon arrival Free Portuguese lessons, cooking classes, sports activities and social events organized by the company. Real career opportunities in different career paths Health insurance is provided from the beginning Employee discounts Fun and engaging company-wide initiatives Excellent work culture

Are you passionate about delivering outstanding customer experiences and have a background in the luxury or hospitality industry? Do you want to represent one of the world’s most renowned automotive brands? If so, this role is tailored for you! Our client, a global leader in the luxury automotive sector, is looking for a Customer Specialist to be the primary point of contact for their high-profile clientele. As a Customer Specialist, you’ll embody the values of the brand, ensuring every customer interaction reflects its premium status. Your Responsibilities as a Customer Specialist: Serve as the first point of contact for customers, offering professional and empathetic support. Provide personalized solutions to address customer concerns while fostering strong relationships. Contribute ideas and feedback to continuously improve the Customer Interaction Center. Ensure that every interaction leaves customers with a positive impression of the brand’s luxury standards. What’s in it for you? Starting date: 1st of January/February/March Join an exciting project to develop a cutting-edge Customer Interaction Center for a leading luxury automotive brand. Competitive salary package with opportunities for career progression. Option for partial hybride work after completing the initial training phase. Immerse yourself in a dynamic, inclusive environment focused on innovation and quality. Skills, Qualifications, and Interests Required: Native-level German and proficient English skills. Minimum 1 year of experience in luxury customer service or the hospitality sector. Exceptional verbal and written communication skills, with a talent for understanding and addressing customer needs. Strong organizational skills and the ability to manage tasks efficiently. Previous experience in the automotive industry is a plus.

Join our client's dynamic team in Barcelona as a Product Owner, leading the charge in developing cutting-edge outdoor furniture and garden products. As a key player, you'll bridge the gap between business objectives and digital solutions, driving growth and customer satisfaction. Your responsibilities and impact as a Product Owner: As a Product Owner, you'll be instrumental in shaping the development and enhancement of our e-commerce and back-office platforms: Craft the product vision and strategy, ensuring alignment with business objectives and customer needs. Strategize and prioritize the product roadmap based on market insights, user feedback, and business requirements. Foster collaboration among cross-functional teams, including development, design, marketing, and customer service, to deliver top-notch solutions. Manage the product backlog, define user stories, and ensure the timely delivery of features and enhancements. Advocate for a customer-centric approach, leveraging user research to drive actionable product improvements. Monitor product performance metrics and KPIs, driving continuous optimization and innovation. Skills, qualifications, and interests you need to succeed: Deep understanding of e-commerce and back-office systems. Proficiency in Agile methodologies, particularly Agile Scrum, and experience leading cross-functional teams. Knowledge of UX/UI design principles and best practices. Familiarity with web development technologies and tools. Analytical mindset, adept at interpreting data to drive informed decision-making. Strong communication and interpersonal skills, facilitating effective collaboration with diverse stakeholders. Problem-solving prowess and adaptability in navigating complex challenges. Excellent organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines. Willingness to travel to Lille once every two months for team alignment and collaboration. What's in it for you: Opportunities for professional growth and career advancement within an innovative environment Supportive and collaborative team culture, fostering creativity, diversity, and excellence One day of home office per week Access to training and development programs to enhance your skills and expertise Engaging projects and challenges, enabling you to make a meaningful impact on our products and customers Immediate starting date Your Future Company: Our client is an online distributor of outdoor and indoor furniture and equipment, committed to enhancing outdoor living experiences for their customers across Europe. With a focus on innovation and customer satisfaction, they are dedicated to delivering high-quality products and services. Join their passionate and talented team as they shape the future of outdoor living.

Our client is a global leader in providing information and communications technology (ICT) infrastructure and smart devices. With expertise in telecom networks, IT, smart devices, and cloud services, the company is dedicated to bringing digital connectivity to individuals, homes, and businesses, creating a fully connected and intelligent world. Your responsibilities and impact working as a Customer Service Agent will be: Assist customers with troubleshooting, offering guidance on technical issues and usability questions. Manage objections and complaints effectively. Respond to pre-sale inquiries regarding products and technology. Manage and prevent escalations by logging necessary details for second-line review. Suggest improvements to increase first contact resolution. Skills, qualifications and interests you need to succeed in this role: - A native-level proficiency in German and a minimum C1 level of English - Living in or willing to relocate to Budapest for an international career and life experience - Motivation and commitment to perform the assigned tasks effectively - Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Permanent contract with 3 months of probation period Working hours: full time (40h/week) Monday – Friday, 09:00-17:30 Competitive salary In compliance with Hungarian law, you will be entitled to 20 to 30 business days of annual leave. Relocation package: A paid flight to Budapest and one week of accommodation will be provided. This offer is subject to the candidate's location at the time of application. The training period is fully paid and will be included in your contract. The contract start date will align with your first day of training. Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

You are passionate about the Gaming Industry and also assisting customers? Then this might be the perfect match for you! Your responsibilities and impact working as a Customer Agent will be: Provide prompt and efficient responses to customer inquiries within designated timeframes. Acquire and maintain a comprehensive understanding of the client’s products and services. Handle all necessary correspondence as requested. Log all calls accurately and in accordance with established procedures. Diligently manage and update all relevant administrative documents. Identify when an issue or query needs to be escalated to another department or a more senior team members Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Hebrew and a minimum C1 level of English A valid Hungarian work permit (required) Living in or willing to relocate to Budapest for an international career and life experience Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Permanent contract with 3 months of probation period Working hours: full time (40h/week) Sunday-Thursday 9:00am to 17:30pm Competitive salary In compliance with Hungarian law, you will be entitled to 20 to 30 business days of annual leave. Relocation package: A paid flight to Budapest and one week of accommodation will be provided. This offer is subject to the candidate's location at the time of application. The training period is fully paid and will be included in your contract. The contract start date will align with your first day of training. Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

Êtes-vous une personne empathique, à l'écoute et passionnée par la satisfaction client ? Avez-vous une maîtrise parfaite de la langue française à l'écrit, vous permettant de répondre aux demandes clients par mail et chat de manière efficace et professionnelle ? Si oui, cette opportunité est faite pour vous. Vos missions en tant que Conseiller Clientèle : ​ Répondre aux demandes des clients exclusivement par mail et chat, en assurant une communication fluide et professionnelle. Identifier les problèmes rencontrés par les clients et proposer des solutions adaptées tout en maintenant un niveau élevé de satisfaction client. Enregistrer et mettre à jour les informations dans le système CRM. ​ Compétences requises : ​ Excellente maîtrise écrite du français. Compréhension de l’importance d’une expérience client de qualité et de son impact sur la satisfaction globale. Empathie, sens de l’écoute, et professionnalisme dans toutes les interactions avec les clients. La maîtrise de l'anglais est un atout, mais pas indispensable. Un intérêt pour l'univers des jeux en ligne serait apprécié, mais n'est pas obligatoire. Résider à Barcelone et disposer d’un NIE valide. ​ Ce que nous vous offrons : ​ Contrat permanent avec une période d'essai de 3 mois. Après la période d'essai validée, 1-2 jours de télétravail par semaine Horaires en rotation : entre 9h et 22h, du lundi au dimanche, deux weekends par mois travaillés. Salaire annuel brut de 22 200€. Bureau situé en plein centre de Barcelone, avec terrasse et espace ouvert. Opportunités d’évolution de carrière au sein de l'entreprise. ​ Votre future entreprise : Cette agence, située à Barcelone, a été créée dans le but de fournir une assistance et un soutien aux entreprises dans leurs besoins en support client. Actuellement, ils sont ravis d'accueillir de nouveaux passionnés de la relation client au sein de leur équipe, en plein cœur de Barcelone.

Are you ready to start a new adventure in Barcelona, Spain? If you're enthusiastic about marketing and sales, tech-savvy, creative, and ready to thrive in a dynamic and rapidly evolving environment, we have the ideal opportunity for you! Your responsibilities as a Digital Marketing Consultant will be: Serve as a specialized advisor for Danish companies on their online advertising campaigns, making a significant impact on their business performance Develop unique customer experiences and actively shape the Dutch online marketing landscape Thriving for targets both in individual and team level Be a team player and collaborating for the success of the team and project What you need to succeed in this role: Native proficiency in Danish and fluent English A High school degree Affinity with sales, marketing & campaign management A collaborative team player with strong leadership, analytical, and communication skills A passion for marketing, technology, and online advertising with a keen interest in learning and growth What’s in it for you? Full-time position (39 hours per week, Monday to Friday) Permanent contract Salary conditions: from 23.876€ up to 30.000€ gross/year Sales bonus package: up to 3.400€ - 3.500€ gross/year Hybrid working model based in Barcelona Comprehensive relocation package: Flight ticket, 1 month of accommodation, support with private health insurance Intensive 3-week introduction training and specialized sales training Continuous support and coaching for personal and professional development Great referral program Clear career path with opportunities for growth within the project Dynamic business casual setting with a highly motivated and diverse team Your Future Company: Located in Barcelona, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Elevate Your Career in Luxury Automotive Customer Service! From solving technical issues, providing product’s advice and following up on customer's satisfaction, there are many areas where excellent customer support is required and this is where the company needs you! Join our client's team in Berlin and you will have the opportunity to make a difference! Your Role and Responsibilities as a Luxury Customer Service Specialist: Deliver outstanding service to clients through phone, email, and chat. Address and resolve customer inquiries efficiently. Diagnose issues and implement effective solutions. Maintain high levels of customer satisfaction. Collaborate with the team to achieve collective goals. Skills, qualifications and interests you need to succeed in this role: Native-level German and a minimum of C1 English proficiency. Experience in luxury customer service or hospitality. Understanding of creating exceptional customer experiences. Strong listening and communication skills. Commitment to excellence and professionalism. Team-oriented mindset and strong work ethic. What's in for you: Competitive salary package. Full-time employment, 40 hours per week. Permanent contract with growth opportunities. Dynamic and fast-paced work environment. Contribute to developing our Customer Interaction Center. Experience life in Berlin, Germany's vibrant capital. Your Future Company:  Our client, a leading luxury automotive brand, is seeking Customer Expert to be the first point of contact for their discerning clientele. As a Customer Expert, you will be an ambassador of the brand, ensuring that every interaction leaves a lasting positive impression on the customer.

Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travellers´ journeys a success!   We are looking for dynamic people like you who are open for a new experience abroad! Your responsibilities and impact as a Travel Agent will be: Booking management (altering, cancelling or creating new reservations) Assisting clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests Managing the reservations back-office (ticket issuing, modification and cancellation of reservations) Replying to emails and messages from customers all over the world in English and native lang. Most importantly, always ensuring a high level of customer service. Skills, qualifications and interests you need to succeed in this role: The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspects of the job.  A native level of Danish and a good level of English Enthusiasm about travelling and tourism industry Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skilful at communicating with people Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Barcelonal for an international career and life experience What's in it for you: A full-time job, 39h/week with rotative shifts Competitive Salary Great growing opportunities Work in an international environment in a multinational company in Malaga Your Future Company:  Two French entrepreneurs created a startup in 2000 and today, their idea has developed into a leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are in business with. They have become one of the biggest international customer experience solution providers with more than 75.000 multilingual employees located in over 50 countries around the world. Currently, they are looking for new members to join them on their journey in their Barcelona office.

Are you ready to be the first point of contact for customers of one of the world’s largest financial service providers? Are you willing to be the crucial link in the Talk & Helpdesk team, assisting customers with inquiries about their debit cards, accounts, payments, and fraud while closely following procedures? If so, we have an exciting opportunity for you as a Customer Service Representative! Your responsibilities as a Customer Service Representative are: Handling customer inquiries, technical complaints, and questions related to online banking and the phone app Providing end-to-end solutions for technical questions Assisting customers with questions about their cards, accounts, payment status, and fraud while following specific procedures Using phone and email channels to help customers Following security procedures around sensitive data Ensuring accurate documentation of actions taken with customers in the system What’s in it for you? Permanent contract Full-time rotating shifts, Monday to Friday from 09:00 - 21:00 and weekends from 09:00 - 17:00. 5 days a week, 2 weekends per month. Fully paid training, professional development, and 2-week career evolution program Equipment provided by the company Growth opportunities within the company Team events Free Spanish lessons Possible meal allowance Ongoing training International environment Support from the company regarding NIE and SSN Skills, qualifications, and interests needed to be successful in this role: Fluent in Dutch and a good level of English A good listener, comfortable and skilled in communicating with people Energetic and innovative, proactive in a fast-paced environment Interest in the banking sector Reliable, able to handle sensitive data Your future company: This Belgian business process outsourcing company is known for delivering quality service in customer experience and business consultancy for its clients. As a proud "people company" that continually adapts to maintain a safe working environment for its employees, they are looking for new candidates to join their multilingual team based in Barcelona.

Are you looking for a new and interesting challenge within a company? Do you want to work closely with different stakeholders? Do you have an outgoing personality and do you like having contact with customers? If so, this opportunity is made for you.  Your responsibilities and impact  working as a Cash Collector will be:  Contacting and following-up daily your customers by phone calls or e-mails Understanding the whole OTC process for a better dispute management Understanding the legal and contractual recruitment scope Coordinating with the Billing Teams to solve invoice related disputes Collaborating with the Sales Team in negotiations with customers Liaising with the Cash Allocation Team to follow-up customers’ payments and its correct matching Giving and keeping visibility to the Sales Team on their portfolio’s Collection status Collaboration on one-off French and European projects (reporting, training, process improvement, etc) Preparing the litigation file for Legal procedures Achieving monthly personal and team Collection targets around Bad Debt and Cash-in amounts Skills, qualifications and interests you need to succeed in this role: You are fluent and professional in English and ideally native in French You are dynamic, and organized with a methodical approach You have good negotiation and communication skills (spoken and written) You can handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes) You are Customer focus You are able to work under pressure to attain company objectives and Cash Collection KPIs What’s in it for you? Permanent contract Salary aligned with your experience and the market Meal vouchers International environment context Career opportunities Starting date: Asap Your Future Company: An international SSC widely acknowledged as an excellent service provider for companies all over Europe is looking for experts in finance, administration, marketing, IT, HR and recruitment to join their hub in Barcelona. They offer a dynamic and multicultural environment with a team including talents from more than 30 different nationalities working on high-quality standards. Is this project not the best fit for you? Feel free to check our other opportunities or send us your CV to be considered for other projects or future opportunities.