Are you a fluent German speaker with a passion for customer service? Join the dynamic team in Lisbon, where you'll assist our German-speaking customers. As a Customer Service Representative, you'll handle inquiries, provide expert advice, and resolve issues efficiently. Be part of a company that values excellence and customer satisfaction!

Your responsibilities and impact working as a Customer Service will be:

• Managing and responding to customer requests through phone and email.

• Assisting customers with queries and requests.

• Ensuring excellent customer satisfaction by exceeding customer expectations

Skills, qualifications and interests you need to succeed in this role:

• Native-level proficiency in German and a minimum C1 level of English

• Living in or willing to relocate to Lisbon for an international career and life experience

• Flexibility and ability to adapt to changes with a positive mindset

• Motivation and commitment to perform the assigned tasks effectively

• Excitement about intercultural communication and embracing the expatriate lifestyle

What’s in it for you?

• Contract type: a fixed-term contract for one year that can be renewed every year

• Full time contract and paid training

• Salary conditions (*) – 2 options:

  • Including free accommodation (shared flat, all bills included): 1.633,89€ gross/month + bonus up to 1.267,00€ gross per quarter

  • Without accommodation: 1.905,92€ gross/month + bonus up to 1.267,00€ gross per quarter

• For international applicants:

  • Reimbursement of your initial flight costs

  • Pick up from the airport

  • Annual return ticket to your home country (within the EU)

  • Help with paperwork, opening a bank account, etc. upon arrival

• Free Portuguese lessons, cooking classes, sports activities and social events organized by the company.

• Real career opportunities in different career paths

• Health insurance is provided from the beginning

• Employee discounts

• Fun and engaging company-wide initiatives

• Excellent work culture