Job Description

Take the leap and experience the power of a game-changing career!

Are you a German speaker looking for a career opportunity in a vibrant European city? Join a global leader in technology and services as a Customer Support Representative in Lisbon, Portugal! This on-site role offers a fantastic opportunity to be part of a dynamic, international team.

What You’ll Be Doing

As a Customer Support Representative, you will:

• Respond to customer inquiries via phone, email, or chat, delivering exceptional service.

• Resolve customer issues and provide technical support for products and services.

• Assist customers with troubleshooting and solving problems related to their accounts and products.

• Stay updated with product knowledge to provide accurate and helpful solutions.

• Keep customers informed on the progress of their requests and ensure issues are resolved to their satisfaction.

• What We’re Looking For

• We want individuals who are passionate about delivering great customer service and enjoy working in a collaborative, fast-paced environment. If you’re a German speaker with excellent communication skills, we want to hear from you!

Requirements

• Native or fluent German, with a strong command of English.

• Excellent customer service and communication skills.

• Ability to identify and resolve issues efficiently.

• Previous experience in a customer service role is preferred, but not required.

• A proactive, positive attitude and willingness to learn.

What’s in it for you

In this role, we offer benefits to enhance both your career and lifestyle:

• Full-time contract: 39 hours per week, Monday to Friday (9:00 AM – 6:00 PM).

• Competitive salary: A good wage that reflects your skills and contributions.

• Lisbon’s vibrant location: Live and work in one of Europe’s most exciting cities, known for its history, culture, and coastal beauty.

• Referral bonuses: Share the opportunity with friends and earn bonuses.

• Paid training: Full onboarding and training to set you up for success.

• Career advancement: Opportunities to grow professionally through training and development programs.

• Experience the best version of you!

• This role offers you a chance to grow in a dynamic company while enjoying a great work-life balance. Whether you’re new to customer support or have some experience, we’re here to help you succeed.

Take the leap!

Apply now to begin your journey as a German Speaking Customer Support Representative in Lisbon, Portugal!