- LocationMálaga
- Job type Junior - 0 years
- DisciplineCustomer Service
- Reference4848-32
Consultant
Travel Agent in Malaga (Danish Speaker)
Job description
Do you have passion for the travel and tourism industry?
Do you like travelling when everything goes the way it should?
You can have an impact on making travellers´ journeys a success!
We are looking for dynamic people like you who are open for a new experience abroad!
Your responsibilities and impact as a Travel Agent will be:
Booking management (altering, cancelling or creating new reservations)
Assisting clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests
Managing the reservations back-office (ticket issuing, modification and cancellation of reservations)
Replying to emails and messages from customers all over the world in English and native lang.
Most importantly, always ensuring a high level of customer service.
Skills, qualifications and interests you need to succeed in this role:
The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspects of the job.
A native level of Danish and a good level of English
Enthusiasm about travelling and tourism industry
Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skilful at communicating with people Being energetic, innovative and working proactively at a fast pace
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Barcelonal for an international career and life experience
What's in it for you:
A full-time job, 39h/week with rotative shifts
Competitive Salary
Great growing opportunities
Work in an international environment in a multinational company in Malaga
Your Future Company:
Two French entrepreneurs created a startup in 2000 and today, their idea has developed into a leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are in business with. They have become one of the biggest international customer experience solution providers with more than 75.000 multilingual employees located in over 50 countries around the world. Currently, they are looking for new members to join them on their journey in their Barcelona office.