Today, working for a technology brands rimes with passion, energy and innovative spirit. Does this sound like you? Check this out and you might soon join the international customer service team of  a big software producer in Athens!

Your responsibilities and impact as a Technical Software Support will be:

• Customer Service & Technical Support: Handle inbound calls and emails related to general customer inquiries and basic technical troubleshooting.

• Attempt to retain customers and engage in cross-selling and upselling of products and services.

•  Start with basic support tasks and later receive training for premium support (e.g., virus removal, PC optimization).

• Support with subscription renewals, manual purchases, product installation/activation, and remote troubleshooting.

Skills, qualifications and interests you need to succeed in this role:

• Language Skills: C1 or native level in italian, B2 level in English for training and CRM.

• At least 1 year in customer care or technical support, preferably in the tech industry.

• Strong oral and written communication abilities.

• Good understanding of Windows, macOS, iOS, Android, security software (firewall, antivirus), and internet applications.

What’s in it for you?

• working hours: Monday- Friday (10am-7pm, fixed working hours)

• salary conditiones: 1.100 gross/month + performance bonus up to 250€ gross/month

• Help with accommodation& paperwork 

• private life& health insurance 

• A colorful city view and a rich cultural history

• Pros of living in a European capital on a budget