- LocationBarcelona
- Job type Junior - 0 years
- DisciplineCustomer Service, Technical Support
- Reference4141
Consultant
Technical Support Advisor in Barcelona (Danish Speaker)
Job description
Are you interested in technology and know a few things about it?
Do you want to be part of a multicultural team in a company that works alongside well-known brands?
You want to live in beautiful Barcelona?
Then this could be the perfect opportunity for you to have the experience of a lifetime!
Your responsibilities and impact as a Technical Support Advisor will be:
Provide support to customers by responding to inbound requests + document relevant case information
Handle technical customer contacts for a variety of products through several communication canals.
Answer and solve technical questions and problems that customers might have through phone and email.
Provide service with high quality, using the technical knowledge learned from internal training and support systems.
Ensure excellent customer satisfaction by responding in an appropriate and friendly manner
Skills, qualifications and interests you need to succeed in this role:
You are a native Danish speaker + a good level of English
You are looking for a job opportunity abroad
You are motivated and committed to your work
You have a good understanding of the MS Office environment
You are a team player and willing to work with many other nationalities
Sales background is a plus
What’s in it for you?
Working hours: Monday to Friday, from 8.00 to 16.00
Competitive salary
Opportunity to be part of a challenging and fast-paced environment
Possibility to collaborate with some of the biggest brands in the industry
A multicultural and international environment
Fully paid training, professional development and career evolution
Your Future Company:
Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.
Feel free to check our other opportunities send us your CV to be considered for other projects or future opportunities.