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Patient Coordinator and Reception Administrator (Spanish Speaker)

Job description

Are you a positive and enthusiastic person, ready to go the extra mile? Do you have previous experience providing reception support within an aesthetic clinic/medical centre? Are you searching for a stable and long-term employment?
We have the perfect opportunity for you!

Your responsibilities and impact working as a Patient Coordinator and Reception Administrator will be: 

  • Prepare and explain quotes to patients following the doctor's guidance
  • Prepare the relevant documentation to be sent to both the hospital and the patient 
  • Handle and check all the documentation received
  • Working closely with patients and accompanying them to the waiting room, making sure they are comfortable
  • Coordinating patient's visits and following up on canceled or unconfirmed visits
  • Provide professional and friendly client support via phone, email and face to face
  • Ensure high level of customer satisfaction and follow up of customer information
  • Record all information in the internal system 

Skills, qualifications and interests you need to succeed in this role:

  • A native-level proficiency in Spanish, with full professional proficiency in English 
  • Previous relative experience within a clinic or luxury environment 
  • Confident communication and sales skills
  • Good presence and people skills

What´s in it for you?

  • Competitive salary 
  • Permanent contract
  • Jornada intensiva viernes
  • Great career perspectives

Your future company
Our client is a rapidly growing plastic surgery clinic located in the heart of Barcelona. The organization is dedicated to enhancing patient safety and aesthetic outcomes, with a primary focus on perfection and innovation.