Are you looking for a job where you would work with famous sports brands like Nike, Adidas, Puma, Vans, Reebok, New Balance or Timberland?
With more than 2500 stores across the world, Foot Locker is the leading global athletic footwear and apparel retailer.

Your responsibilities and impact as a Customer Service Agent will be:

• Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media
• Answering questions and providing troubleshooting regarding the products, orders, payment methods or shipping, while always remaining calm and polite Transforming online credit simulations into completed files
• Handling calls for prospects and clients
• Being in contact with other departments and redirecting related cases and issues to responsible departments

Skills, qualifications and interests you need to succeed in this role:

• A native level of French and a good level of English
• Enthusiasm about fashion and trends
• Living in or willing to relocate to Lisbon for an international career and life experience
• Having a valid Portuguese work permit (required).

What’s in it for you?

• Type of contract: yearly
• Working hours: 40h/week (8h/day) from Monday to Sunday, 8 am to 8 pm
• Salary conditions* – 2 options:

1. Including free accommodation (shared flat, all bills included): 1040€ gross/month
2. Excluding accommodation: 1290€ gross/month

• For international candidates:
  • Reimbursement of your initial flight expenses
  • Airport pick up
  • Yearly two-way flight ticket back to your home country (within the EU)
  • Help in paperwork, opening bank account, etc. upon your arrival
• Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
• Real career opportunities in different career paths