You are passionate about the Gaming Industry and also assisting customers? Then this might be the perfect match for you!

Your responsibilities and impact working as a Customer Agent will be:

• Provide prompt and efficient responses to customer inquiries within designated timeframes.

• Acquire and maintain a comprehensive understanding of the client’s products and services.

• Handle all necessary correspondence as requested.

• Log all calls accurately and in accordance with established procedures.

• Diligently manage and update all relevant administrative documents.

• Identify when an issue or query needs to be escalated to another department or a more senior team members

Skills, qualifications and interests you need to succeed in this role:

• A native-level proficiency in Hebrew and a minimum C1 level of English

• A valid Hungarian work permit (required)

• Living in or willing to relocate to Budapest for an international career and life experience

• Motivation and commitment to perform the assigned tasks effectively

• Excitement about intercultural communication and embracing the expatriate lifestyle

What’s in it for you?

• Type of contract: Permanent contract with 3 months of probation period

• Working hours: full time (40h/week) Sunday-Thursday 9:00am to 17:30pm

• Competitive salary

• In compliance with Hungarian law, you will be entitled to 20 to 30 business days of annual leave.

• Relocation package: A paid flight to Budapest and one week of accommodation will be provided. This offer is subject to the candidate's location at the time of application.

• The training period is fully paid and will be included in your contract. The contract start date will align with your first day of training.

Your Future Company:

Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.