Our client, a fashion company, is looking for an experienced CRM Specialist who is eager to take the next career step.
Are you looking to join an international organization based in Valencia? Do you have extensive experience in CRM management? Do you speak English fluently? Then this position is for you! 

Your responsibilities and impact working as a CRM Specialist will be: 

• Oversee the global CRM calendar for newsletters, SMS, and app push notifications.
• Analyze and report on newsletter results, focusing on engagement, customer lifetime value, and CRM KPIs.
• Collaborate with brand, design, product, and e-commerce teams to create and execute newsletter campaigns and CRM initiatives.
• Lead A/B testing for CRM communications, optimizing based on KPIs and sharing best practices.
• Coordinate quarterly planning with brand, product, and trade teams for CRM campaigns.
• Develop quarterly forecasts, monitor CRM performance, and align with stakeholders on action points.
• Support local marketing teams with regional CRM initiatives and ensure best practices.
• Manage the CRM calendar and initiatives for the loyalty program, in collaboration with brand and trade teams.
• Supervise and mentor CRM interns.

Skills, qualifications, and interests you need to succeed in this role:

• You speak English fluently, another EU language is a plus.
• You have at least 3 years of experience in CRM-related positions.
• You have a bachelor's or master's degree in Marketing, Communication or a related field.
• You are the specialist on the latest trends in email marketing and always keep an eye on competitors.
• You have a great eye for design but you’re also very driven by numbers.
• You have strong communication and stakeholder management skills.
• You have advanced planning and attention-to-detail skills.
• Preferable knowledge of Exponea/Bloomreach and basic HTML and SQL.

What’s in it for you?

• Work for an established fashion brand. 
• Permanent Contract
• Full-time position, Mon-Fri
• Hybrid work model 
• Competitive salary and benefits (such as private health insurance, WFH allowance, employee shop allowance)
• Access to learning platforms for professional development.

Your Future Company:
Our client is a pioneer in the fashion industry, pushing boundaries and setting new standards. Their dynamic, innovative, and inclusive work environment celebrates creativity and individuality. They currently have offices in Spain and the Netherlands.