Job description

Blu Selection is excited to announce an opportunity for Spanish-speaking individuals looking to further their careers in the vibrant environment of Greece. As a Customer Support Agent, you will play a crucial role in delivering exceptional service to our clients while enjoying the beauty and culture of Greece. This position not only offers the chance to work in a dynamic team but also provides relocation support to ensure a smooth transition to your new home. You will have the opportunity to engage with customers via various channels, providing them with necessary information and assistance, while learning and growing in a fast-paced consumer services environment. Our ideal candidate thrives in a multicultural setting, has a passion for customer care, and is eager to embrace new challenges. At Blu Selection, we believe in nurturing talent and empowering our employees, offering comprehensive training programs and professional development opportunities. This is more than just a job; it’s a chance to be part of a supportive community that values collaboration and innovation. If you're ready for a rewarding adventure in Greece while making a positive impact on customers' lives, we would love to hear from you!

Your responsibilities and impact as a Customer Support will include:

• Provide exceptional customer service support to Spanish-speaking clients via phone, email, and chat.
• Resolve customer inquiries and issues while ensuring a positive experience throughout the interaction.
• Maintain thorough knowledge of products and services to assist customers effectively.
• Collaborate with team members and share insights to improve service quality.
• Accurately document customer interactions and maintain updated records in the system.
• Identify opportunities for process improvement and contribute innovative ideas.
• Participate in training sessions and workshops to continually enhance skills and processes 

Skills, qualifications, and interests you need to succeed in this role:

• Fluency in Spanish (spoken and written) and proficient English communication skills.
• Previous experience in customer service or a similar role preferred.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Strong interpersonal skills with a customer-oriented mindset.
• Basic technical knowledge to assist customers with product-related issues.
• Willingness to relocate to Greece and embrace a new culture.

What's in it for you?

• Development opportunity's
• Permanent contract after six months
• Flight ticket and up to 4 weeks accommodation paid for
• Royal salary
• Two extra salaries per year

Your future company:

In Athens, there's a company dedicated to supporting your career growth, enhancing your language abilities, securing housing, and fostering social integration. Your potential employer is a renowned multinational organization, celebrated globally for excellence in sales and customer service solutions. Are you prepared to contribute to their diverse international team, which boasts talents from over 80 different nationalities? They want you to be part of their journey