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Dutch IT Helpdesk Expert for Top Tech Brands in Portugal

Job description

Take the leap and experience the power of a game-changing career!

Are you a Dutch speaker looking to take your career to the next level? Become part of a global leader in technology and services as a Dutch Product Support Expert for Leading Tech Firms in Portugal! This on-site position gives you the chance to work in a professional and supportive environment in one of Europe’s most beautiful cities.

What You’ll Be Doing

As a Dutch Product Support Expert, you will:

  • Provide top-notch customer support through phone, email, and chat channels.

  • Resolve customer concerns with effective troubleshooting and personalized solutions.

  • Share product and service knowledge to address customer questions.

  • Ensure customer satisfaction by following up on open cases.

  • Maintain an organized and efficient approach to managing inquiries.

What We’re Looking For

We’re seeking driven individuals who love problem-solving and connecting with others.

Requirements:

  • Fluent Dutch speaker with good English proficiency.

  • Strong interpersonal and communication skills.

  • Ability to identify and resolve issues efficiently.

  • Previous customer service or technical support experience is a bonus, but not required.

  • Positive and empathetic mindset.


What’s in it for you

We provide a work environment that supports both your professional and personal goals:

  • Work-life balance: Full-time contract, Monday to Friday (9:00 AM – 6:00 PM).

  • Competitive pay: Compensation that rewards your contributions.

  • Central office location: Work in a modern and well-connected office in Lisbon. Expert training: Paid training program to set you up for success.

  • Career advancement: Pathways for professional development.

Unleash your potential!

Take this opportunity to thrive in a supportive and progressive workplace. Whether you’re launching your career or aiming for a new milestone, this role is an excellent fit.

Seize the moment!

Apply today and start your journey as a Dutch Product Support Expert for Leading Tech Firms working on-site in Portugal!