Looking for a new position? We have a great opportunity in Lisbon as a Video Content Moderator for a leading social media platform for you. In this role, you'll play a crucial part in reviewing and moderating user-generated content, ensuring it aligns with community guidelines and standards. If you're detail-oriented, culturally aware, and eager to contribute to creating a better online space, this is your chance!

Your responsibilities and impact working as a Content Moderator will be:

• Reviewing various types of content (videos, images, text, and audio) in accordance with policies.
• Classifying the typology of content (videos, images, text, and audio) based on established processes and policies.
• Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals.
• Ensuring user and brand safety through effective content moderation practices.
• Disclaimer: Please be aware that these tasks involve extensive exposure to sensitive content, including vulgar content, violence, pornography, and fake news.

Skills, qualifications and interests you need to succeed in this role:

• A native level of Spanish and at least a C1 level of English
• Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country
• Passion for customer service, content moderation, or technical support 
• Keeping up-to-date with social media trends and practices
• Resilience to sensitive content, demonstrating emotional maturity and professional detachment
• Motivation and commitment to perform the assigned tasks effectively
• Excitement about intercultural communication and embracing the expatriate lifestyle

What is in it for you?

• Type of contract: Unfixed term contract, 30 days probation period
• Working hours: full time (40h/week), shifts 24/7 Monday to Sunday
• Salary conditions: 1,050 € gross/month + performance bonus 120 € from 4th full month
• Health insurence provided from the beginning
• Help with acquiring the NIF and SSN
• A relocation package of 360 euros per month for the first three months
• Paid professional training
• Fun and engaging company-wide initiatives
• Excellent work culture

Your Future Company:
Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

What should you expect from living in Lisbon?

• A colorful city view and a rich cultural history
• Pros of living in a European capital on a budget
• Delicious Portuguese cuisine and famous cafe culture
• Friendly people, good vibes and a happy-go-lucky urban life
• Warm climate all year and a sunny beach life next to the Atlantic
• A large English-speaking local community and international environment

Apply now and enjoy a personalized recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow