- LocationBarcelona
- Job type Mid-Level
- DisciplineAdministration & Back Office
- Reference4597
Consultant
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Patient Coordinator and Reception Administrator (Spanish Speaker)
Job description
Are you a positive and enthusiastic person, ready to go the extra mile? Do you have previous experience providing reception support within an aesthetic clinic/medical centre? Are you searching for a stable and long-term employment?
We have the perfect opportunity for you!
We have the perfect opportunity for you!
Your responsibilities and impact working as a Patient Coordinator and Reception Administrator will be:
- Prepare and explain quotes to patients following the doctor's guidance
- Prepare the relevant documentation to be sent to both the hospital and the patient
- Handle and check all the documentation received
- Working closely with patients and accompanying them to the waiting room, making sure they are comfortable
- Coordinating patient's visits and following up on canceled or unconfirmed visits
- Provide professional and friendly client support via phone, email and face to face
- Ensure high level of customer satisfaction and follow up of customer information
- Record all information in the internal system
Skills, qualifications and interests you need to succeed in this role:
- A native-level proficiency in Spanish, with full professional proficiency in English
- Previous relative experience within a clinic or luxury environment
- Confident communication and sales skills
- Good presence and people skills
What´s in it for you?
- Competitive salary
- Permanent contract
- Jornada intensiva viernes
- Great career perspectives
Your future company
Our client is a rapidly growing plastic surgery clinic located in the heart of Barcelona. The organization is dedicated to enhancing patient safety and aesthetic outcomes, with a primary focus on perfection and innovation.